Question about Samsung Refrigerators
its a heater cycle problem..the defroster is not working properly. its building up ice in the evaporator that touches the evaporator fan that makes that loud noise but stops when you open a door. it could be either a bad heater, a bad thermo disc or a bad timer.hope i was able to help
Posted on Feb 12, 2008
SOURCE: loud noise from the freezer side
The problem is a buildup of ice on the plastic housing (the curved plastic bit) in the back of the freezer under the fixed shelf where the icetub goes. The fan behind this plastic housing is hitting the ice when the defrost comes on.
Unplug the fridge, unpack the freezer, remove the four screws in the back, take off the sheetmetal backing and let the fridge thaw. You can remove the plastic piece after a while and get the ice off (be careful not to remove the styrofoam insulation by going too quickly).
Reassemble and you're back in business, for a few months. I'm never buying Samsung again myself.
Posted on Sep 20, 2008
the fan behind the ice maker is iced up poss fault defrost heater gone try total defrost faor a list 36 hrs restart it noise come back then you need to repace the defrost heater hope this helps
Posted on Nov 13, 2008
try defrosting, it might be touching ice build up. you can check by pressing the knob switch in front after defrosting one day
Posted on May 09, 2009
SOURCE: noise (more detail)
I think I answered this in an earlier post.
The noise is the fan banging against the motor housing. It's not a defective motor, it's a poorly designed motor.
The solution is to shim the motor mount so it is slightly out of level which will keep the fan from bouncing off the motor housing.
The reason Samsung won't service is they don't understand the problem. I've seen this a half-dozen times.
Trust me -- SHIM THE MOTOR MOUNT!
Posted on May 27, 2009
Sounds like your Samsung RS21 has devoloped a known fault.
Your frdige will be cold in the drawers but not cold above this? Also there is ice around the pipe behind the drawers. it is the ice hitting the fan that is the noise and eventually stops the fan which pushes the cold air around the frdige.Samsung have extended their warranty to 5 years to cover for this.
You need to call the Samsung customer care team 0845 7267864 and should be repaired free of charge. - mine was. When you call, you need the full model number and serial number. my serial number was on the outside left hand side of the fridge. The engineer comes out within a day or 2.
Posted on Sep 04, 2009
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