Question about Sony Handycam DCR-TRV240E Digital Camcorder

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Error C31:40 will not take in a cassette

When you try to insert the cassette you can hear the winding mechanism whirring then C31:40 flashes up. In all other respects it appears to be ok. The cassette compartment closes fine so long as there is no cassette in it.
Can you help?
Thank you.

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After not using my camera (Sony HVR-V1U) for one week, I took it out for an assignment but the error keeps coming up C:31:40 asking me to eject the cassette. The camera never gave me problems before this.I have tried smacking it at the bottom with the flat of my hand, flowing it with a hair dryer, shaking it, opening the cassette door for hours but nothing seems to work. The sony technician says I may have to send it in for repairs can any one help before I have to resort to this?

Posted on Oct 11, 2008

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4e0386d.jpg
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