I cannot get the envelope fuction to work correctly. The printer tells me I have a paper jam, when in fact I am trying to print an envelope

Please check paper feed senor. this is switch by small lever.

Did you remember to specify envelopes in the printer properties dialog box? Click the button that says Preferences. Then click the Paper/Finishing tab. Under Paper Size, select your envelope size.

The printer will not feed the envelopes correctly without specifying this. The Lexmark printers adjust feed tension based on paper size settings.

Make sure to set the correct paper setting on the printer or the Lexmark software before sending the print job. Adjust the printer's paper guide to the correct envelope dimension.

try using paper of correct material. ideal would be 170gsm to 180 gsm paper. try not to use cheap envelopes in the market.
go and buy the envelopes with 170 - 180 gsm papers

my brother mfc 7860 tells me i have a jam when i print envelopes only- there is no jam and will print the next 'page' fine- have to turn it on and off 4-5 times to get it to print one- any ideas anyone???

Hi there,

Paper jams can occur in the following areas
1 Top cover and toner cartridge area
2 Optional envelope feeder
3 Input tray areas
4 Optional duplexer
5 Output areas (top and rear)
6 Fuser area

Solving repeated paper jams
*
Check all the paper jam locations. A piece of paper might be stuck somewhere in the printer. Even a small torn piece of paper in the printer path can cause repeated jams.
*
If using a duplexer, check all areas (including under the duplexer).
* Check that paper is correctly loaded in the trays, that all three adjustments have been made, and that the trays are not overfilled. Make sure paper is under the front and back tabs.
* Check that all trays and paper handling accessories are completely inserted into the printer. (If a tray is opened during a print job, this might cause a paper jam.)
* Check that all covers and doors are closed. (If a cover or door is opened during a print job, this might cause a paper jam.)
* Try printing to a different output bin.
* The sheets might be sticking together. Try bending the stack to separate each sheet. Do not fan the stack.
* If you are printing from tray 1, try reducing the size of the stack.
* If printing from the envelope feeder, make sure it is loaded correctly, pushing the bottom envelopes in slightly farther than the top envelopes.
* If you are printing small sizes, feed paper short edge first.
* Turn over the stack of paper in the tray. Also try rotating the paper 180°.
* Check the characteristics of the media you are using. Use only paper that meets HP specifications (see the online user guide for paper specifications). Try using different paper to see if the problem goes away. Do not use curled, deformed, damaged, or
irregular paper.
* Avoid using paper that has already been used in a printer or copier.
* Do not print on both sides of envelopes or transparencies.
* Print only on full sheets of labels and do not print on both sides of label sheets.
* Check that the power supplied to the printer is steady and meets printer specifications (see the online user guide for printer specifications).
* Clean the printer (see the online user guide procedures).

Hope this helps.
Please rate my response.
Thanks
Have a good day.

SPENT THREE HOURS DOING THE INSANE OVER AND OVER AGAIN. THEN I DECIDED TO TELL THE STAMPS.COM CONFIGURE THAT IT PRINTED A TRIANGE WHEN IF FACT THE PRINTER ERROR MESSAGE"Paper mismatch.” SHOWED UP ON THE HP MESAGE MONITOR.
I THEN CONTINUED THRU THE PROMPTS ON STAMPS.COM SOFTWARE AND CONFIRED THAT "ALL FOUR" ITEMS PRINTED ON THE ENVELOPE WHILE IN FACT IT DID NOT. THIS GET YOU THRU THE "CONFIGURE PRINTER" SETUP. THEN I SELECTED "PRINT PREVIEW" AND PRINT TEST ENVELOPE AND IT WORKED!! HOPE THIS HELPS. I HAVE NOW PRINTED 30 ENVELOPES,ALL OK.

HP J6480 ALL IN ONE PRINTER

Not an ideal solution, but, Dell printers were not desined with envelopes in mind. (I used to work there)

My solution, if you value your time at all, pick up an HP personal laser printer. Costs a little more, but the time saved will much outweigh the inital cost.

You CAN get the dell printer to work a few times maybe but consistently is not a possility....

when you print envelopes you will have to select the paper size in the print options. There should be a pull down menu with every paper size and envelope size. Select the appropriate one, and be sure the envelopes are placed the right way when you feed them in. Most home printers work best when you manually feed the envelopes in. Its a tricky process, and you may have a few jams.

On an MP-C4500, envelopes must be printed using the bypass tray (the fold-out tray on the right hand side). Put the envelope in face-down and tighten the two fences so the envelope is snug.

When printing the envelope, make sure the print driver is set for the correct envelope size. If envelopes tend to jam in the printer, try setting the bypass paper type for thick paper.