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First check and make sure the printer hardware driver is installed and also the software. If the printer came with a disk, it should load both for you. Make sure you have ink in the cartridges. If you did not have a disk for the printer; then go on-line and download a driver and software for it from the internet. Then once both hardware driver and software are loaded you have to turn off computer and re-boot for it to take effect.
Another thing to check is when you get ready to print out your document and the print screen comes up. Make sure that the printer you are printing to is the correct one selected.
I see that you have power, but make sure the printer cable is plugged in the back of your computer. Then you need to check to make sure the printer port is the correct one for the printer. Usually it is LPT 1; or if USB, the cable would be plugged into a USB spot.
Power OFF both Printer AND Computer.
Boot up computer.
Insert the USB cable into a port.
WIN XP will recognize and install needed software.
Attached the USB cord to the printer.
Power up the Printer
Next configure the Printer . . . øStart > Settings > Printers and Faxes øRight-click on HP LaserJet 6L øProperties øPorts oFind “USB001Virtual printer port for USB" oSelect this, if not already done oApply
It’s not uncommon for software to mess up during installation. Or even have a bad CD. (Please make sure you're windows XP software is up to date, run windows update service). Since you are able to get into windows, open control panel, open add/remove programs & uninstall the Lexmark printer software. After uninstall restart the PC. Power on the printer before windows loads. See if windows runs with the printer connected & powered on. Less Its driver software. Windows should see the printer & ask for the software. (If so, it may be corrupted software). Go to Lexmark for driver software & download it. http://search.lexmark.com/printer/US/en/1410000 Try reinstalling using the online driver software for the X3550 printer. If it still stops you're windows, I would suggest replacing the USB cable. If replacing the cable does not help & windows does not load, there could be something wrong with the printer. If this is a new printer you should contact Lexmark. http://support.lexmark.com/static/229-1-0-582.html Lexmark will suggest all of the above. You'll be three steps ahead of support. Lastly, I have come across an issue from time to time installing printers software into Windows XP systems. (It matters not the printer model). Windows was missing basic printer files needed to operate any given printer. The fix for those systems was a complete fresh install of windows. Its suggested to never use a copied windows CD. It matters.
Good Luck electrics! If I can help you further, feel free to post. There is rarely 1 way to fix every thing. Mike
hi friend u have to do this 1.plge in ur usb printer cable on usb port 2.do not on ur printer 3 put ur printer cd in ur cd rom drive 4install ur printer software 5 in between the installtion ask to u power on ur printer then u have to on ur printer 5 completing the printer installtion
Delete all the USB ports in the device manager Restart the computer to let XP install all the USB ports again.
Go to the first USB port and right click on it and go to properties. Then on the advance tab click on do not show warnings.
This should resolve the issue.
Is your PC a Dell by any chance?
If so there is a patch available to fix this also.
Please let me know how you get on.
Two problem that occur. You plugged in the new printer before installing the software. If you have XP it will go and install it with it's drivers. Your printer wants it's own drivers.
A second problem I've seen is having too many devices plugged into USB ports. If the software was installed properly, remove non-needed USB devices and re-boot the computer. If the printer works, look into purchasing a "POWERED" USB hub. They cost between $5-$25
I've seen is having too many devices plugged into USB ports cause this problem. If the software was installed properly, remove non-needed USB devices and re-boot the computer. If the printer works, look into purchasing a "POWERED" USB hub. They cost between $5-$25