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Power OFF both Printer AND Computer.
Boot up computer.
Insert the USB cable into a port.
WIN XP will recognize and install needed software.
Attached the USB cord to the printer.
Power up the Printer
Next configure the Printer . . . øStart > Settings > Printers and Faxes øRight-click on HP LaserJet 6L øProperties øPorts oFind “USB001Virtual printer port for USB" oSelect this, if not already done oApply
It’s not uncommon for software to mess up during installation. Or even have a bad CD. (Please make sure you're windows XP software is up to date, run windows update service). Since you are able to get into windows, open control panel, open add/remove programs & uninstall the Lexmark printer software. After uninstall restart the PC. Power on the printer before windows loads. See if windows runs with the printer connected & powered on. Less Its driver software. Windows should see the printer & ask for the software. (If so, it may be corrupted software). Go to Lexmark for driver software & download it. http://search.lexmark.com/printer/US/en/1410000 Try reinstalling using the online driver software for the X3550 printer. If it still stops you're windows, I would suggest replacing the USB cable. If replacing the cable does not help & windows does not load, there could be something wrong with the printer. If this is a new printer you should contact Lexmark. http://support.lexmark.com/static/229-1-0-582.html Lexmark will suggest all of the above. You'll be three steps ahead of support. Lastly, I have come across an issue from time to time installing printers software into Windows XP systems. (It matters not the printer model). Windows was missing basic printer files needed to operate any given printer. The fix for those systems was a complete fresh install of windows. Its suggested to never use a copied windows CD. It matters.
Good Luck electrics! If I can help you further, feel free to post. There is rarely 1 way to fix every thing. Mike
hi friend u have to do this 1.plge in ur usb printer cable on usb port 2.do not on ur printer 3 put ur printer cd in ur cd rom drive 4install ur printer software 5 in between the installtion ask to u power on ur printer then u have to on ur printer 5 completing the printer installtion
Two problem that occur. You plugged in the new printer before installing the software. If you have XP it will go and install it with it's drivers. Your printer wants it's own drivers.
A second problem I've seen is having too many devices plugged into USB ports. If the software was installed properly, remove non-needed USB devices and re-boot the computer. If the printer works, look into purchasing a "POWERED" USB hub. They cost between $5-$25
I've seen is having too many devices plugged into USB ports cause this problem. If the software was installed properly, remove non-needed USB devices and re-boot the computer. If the printer works, look into purchasing a "POWERED" USB hub. They cost between $5-$25