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Can't get wireless card to connect to router

I have a cardbus card wireless LAN pc card IEEE 802.11b which has never had a problem connecting to any router before.
Im trying to connect to a netgear router - it finds the router when searching for devices - I click connect and it asks for key - I type in key (the one that appears on the side of the router) - Error message appears saying:
Password needs to be 40bit or 104bit depending on network configuration. Needs to be entered as 5 or 13 ascii characters or 10 or 26 hexadecimal characters.
The key on the side of the router consists of 8 capital letters.
I have no more information on either the router or the wireless card and have no idea what to do.
Any ideas? Gem x

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  • gemmaredgrif Aug 02, 2008

    I have managed to find the correct code for the router but another problem has occured. The laptop finds and connects to the router, the main pc recognises that I am trying to connect to the network but something is stopping it connecting properly. It seems as tho my laptop is sending the right signals but the router isnt happy to have me!

    Do you think this could be the wireless card? It is quite old - I thought maybe if I bought a new one and set it up from scratch to this router it might work?

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Based on the error you posted, the network key you are trying to enter does not match the network key configured on your router. to make sure you get the correct network key, you will usually need to check it on the router configuration. I may be able to help you find that network key if you can provide me the brand and model number of your router.

Posted on Jul 31, 2008

  • Leonelo Sanchez
    Leonelo Sanchez Aug 03, 2008

    You may try the following suggestions before gettting a new wireless adapter:



    1. Remove other preferred networks on the computer and leave only the network for your router. You can find this setting on the wireless networks tab of the wireless connection properties.



    2. You may also try to change the channel on your router. This will lessen the interference and might give you a stable connection.



    3. Check for updated drivers, since your wireless LAN card is quite old, it might have updates that might improve its performance.



    4. If you are using Windows XP, it is recommended that you use Service pack 2, which contains a lot of updates regarding the Wireless Zero Configuration (XP's built-in wireless service)



    4.You may want to test other wireless computers if they connect fine on your router. In this way, you will be able to determine if it is really the wireless LAN card or could also be your router.

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