Question about Dell 924 All-in-One InkJet Printer

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Dell all-in-one problem

Printer copies are smudged(black)

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  • 13 Answers

Check if you are using refilled cartridges and have any leaks (may need a cleaning) or if the paper has been exposed to high humidity. You can test by running a few sheets through from a new **** of paper and seeing if the smudging goes away.

Posted on Aug 01, 2008

4 Suggested Answers

sitehr
  • 94 Answers

SOURCE: I'm getting black smudge marks on copies. After

open priter case and clean the caterigde properly,

Posted on Aug 11, 2009

  • 1 Answer

SOURCE: Lexmark C522 color printer has black smudges on copies.

It's more than likely a scratch on the photoconductor unit. I had to replace one last week. If you have a spare, try to replace it to confirm.

Posted on Sep 11, 2009

JackHeath
  • 1049 Answers

SOURCE: Changed the printer Drum now the copies look like

First replace the toner cartridge. If this fixes the issue then you can try and clean off the old one and get it serviceable again.

If not and the problem persists then make sure that you did not spill toner on the fuser itself. Some printers have a cleaning routine, if not you can just print a picture on a full 8.5x11 page and make several copies until they clear up.

If neither of these solutions work. Make sure that the drum was installed correctly and that you installed the correct model drum for your printer.

Posted on Sep 30, 2009

  • 241 Answers

SOURCE: ON MY DELL 1700 PRINTER THERE ARE BLACK SMUDGES ON

Normally this is caused by the drum cartridge that fits under the toner. Replacing this drum cartridge will clear up the black marks on your print. Use this Dell Part# : A0373010 to order. After replacing the drum cartridge counter will have to be reset, Use the following steps.
1. Open the front door.
2. Press and hold the cancel button (x button) until all the lights flash in order.
3. Then close the front cover.
This will reset the drum counter.

Posted on Jul 21, 2010

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1 Answer

Black spots on each page


A laser printer has its rollers (which I believe you said you cleaned...very important) and the cartridge you put in the printer has rollers too! Carefully check them and the wiper on the cartridge. If all of those things are clean, then you should get clean copy!

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It could be leaking toner from the recovery area that sis on top of the dum, it removes any toner that was not transfered to the paper. You would have to remove it and empty out the toner.

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ON MY DELL 1700 PRINTER THERE ARE BLACK SMUDGES ON THE RIGHT HAND SIDE ONLY ON THE COPY PAPER WHEN IT PRINTS BOUT 3 INCHES APART?


Normally this is caused by the drum cartridge that fits under the toner. Replacing this drum cartridge will clear up the black marks on your print. Use this Dell Part# : A0373010 to order. After replacing the drum cartridge counter will have to be reset, Use the following steps.
1. Open the front door.
2. Press and hold the cancel button (x button) until all the lights flash in order.
3. Then close the front cover.
This will reset the drum counter.

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I also had this issue, waste tone was comming from the transfer belt, had a good clean out been good for months now.

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It's more than likely a scratch on the photoconductor unit. I had to replace one last week. If you have a spare, try to replace it to confirm.

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1 Answer

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Do they look like smudges? I had the same problem with my Dell. I replaced the drum and it fixed the problem. Its not a cheap solution, but I was able to print pictures again.

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Clean the glass. If there colud be failing CCD- to prove this do a scan to PC and check out the saved image If it is still there- check out Dell for replacement machine

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just remove the colour catridge and then see is it working with single catridge .

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