Question about Office Equipment & Supplies
Hi I am jane from the Philippines please help me with my konica 7020 Unit my technician cannot locate what really the problem but he says that the developing unit moves backward.
I encountered some prob listed below:
1. Blur copy (After I turn on the unit)
2. Blank copy (after 2-3 copies)
3. Warming up ( hanging)
Hope you could help me.
Blurred copies usually stem from a deteriated opc(drum)
to eliminate the optics, run prints directly, a management list is best, turn sub switch off, press/hold 3and6 while turning machine back on, press on screen, list print, management list, if these are blurred then change the drum, don't forget to do counter clear for drum, also in 36 mode. blank copies usually are down to poor transfer.
does the machine code at all?
Posted on Jul 04, 2009
I have never heard of a developer moving backwards!!!!!!!!!!!!!!!!???
the motor that runs it, the .... there is too much involved to mention. A developper moving backwards will spill so much toner in the machine anyway.
If you get a copy and then it goes blank, that tells me you have a problem with the SEPERATION UNIT, it may be shorting out causing the paper to rise against the drum giving you blank copies.
A blurr copy tells me there is a problem with the Scanner/Optics area. maybe the rails that the scanner run on are too dry or has a problem, the optics(mirrors) may be misaligned.
Not sure what you mean by (hanging) ??
Posted on Jul 31, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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