Question about Dell 922 All-In-One InkJet Printer

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Dell 922 printer jam

My 922 is jamming the paper as it loads. It looks like it is being fed okay on the right where the roller is but the left side of the paper is not moving into the printer area. I read your suggestion about checking that trays are aligned and paths are clear. I do not see any obvious paper stuck or trays out of alignment but don't know how to actually manipulate the printer. I cannot see much from the paper tray or from below the cover. Is there a way to clean the rollers etc? I do see lots of dust. Any suggestions would be appreciated. Thanks.

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Check if the Encoder Strip is Broken or Missing
1.Power down the printer and unplug the power.
2.Slide the cartridge carrier inside the printer a couple of inches to the left.
3.Locate the encoder strip (Figure 1) on the right-side of the cartridge carrier encoder strip
Note:
The encoder strip is a plastic strip with small markings over its entire length. The strip may appear to be translucent.

Reposition the Encoder Strip
1. Remove the power cord from the printer.
2. Lift the scanner unit to expose the inside, where the printer cartridges are located.
3. Gently slide the ink cartridge carrier to the middle of the printer.
4. Gently move the top part of the printer belt to the right.
5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
8. Once the encoder strip has been re-seated, close the scanner lid.
9. Re-connect the power cord to the printer.



Reseat the Dell Printer Power Adapter.
If your printer has a momentary loss of communication with your computer, it may be necessary to reset the printer to re-establish communication. You can reset a printer by unplugging the printer power cord from the electrical outlet and from the back of the printer for 10 seconds then reattaching the cord at both ends.

Check with manufacturer if printer is still covered under warranty...
If yes then get it replaced.....or else get a new printer

Posted on Nov 07, 2008

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When the paper is fed it is pulled in w/ the bottom right side of the paper going in but not the left side, it becomes uneven and ends up jamming - what would be the reason it would grab and pull the right...


The most likely cause of the problem is an obstruction on the left side of the paper path - most likely a shred of paper from a previous jam. You can estimate where to look by how far the paper goes in before it starts to twist to the side. Sometimes I've had to use a dental pick to snag a shred buried deep inside as an alternative to dismantling the printer. You may find it helpful to use a small mirror to look underneath or behind rollers while you search for the culprit.

Another possibility is one side of a dual pickup roller (two rollers on a single shaft) is worn out. That is unlikely; except for large format units most printers use a single pickup roller.

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This is about our Dell 3115cn Laser printer. It continuously reads "Load Tray 1" even when there is paper loaded. It will take one page then will read "Paper Jam" when there is no paper jam and then will...


I have seen this problem on a couple of Dell 3000 series printers. The first cause is a dirty paper feed roller. Just remove the paper tray completely and look inside the open port toward the back and in the center from left to right. A flashlight will help. You should be able to see a gray/black rubber tire an inch or inch and a half wide. You can clean it with a cloth damped with glass cleaner. While you are looking into this port check for the second cause. You should see 2 small white plastic blocks, towards the back, on the bottom sheet metal pan on the bottom of this port. Just make sure there is a block at each side and both are attached. I have see one of these blocks get popped out. Since these blocks release the paper lift plate in the tray when inserted, what happens is the paper is not lifted up to the feed roller to be fed into the printer.
I hope this helps and Thank You for using Fixya.

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in the tray where you put the paper, there are two pieces of plastic that site on the side ,,,,, bring them close to the paper as to touch the paper.

this way the paper cannot go left or right when loaded and now will go in straight.

this oughta do it.

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Paper wont feed in my dell 944 printer


Okay try these steps \:


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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Dell 922 All-In-One Printer will not print anything


The printer does not feed paper from the tray and then states that there is a paper jam. I have removed all paper and there isn't a paper jam. It will feed paper through the lower roller and straight into the printed paper tray, but will not feed a new sheet.

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Turn the printer around and open the door you will see paper jam.

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1 Answer

Paper fed


Turn the printer off and open the access cover.
Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
Watch the paper as it feeds through and try to determine where the jam is occurring.
Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.

If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
Turn the printer off.
Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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