Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator
The temperature controls are not working. We have played with the settings and unless we have so warm that nothing in the refrigerator is cold we freeze all of the vegetables and fruit we try to store in the drawers. Any suggestions?
to the left of the bottom drawer is a veg/meat slide switch.make sure it is all the way on veg.if it is on meat,it opens a small doorway to the freezer and lets the cold air in and will freeze the food in the bottom drawer.in some cases,you will need to remove the drawer and shelf and then take apart the doorway.ball up some putty and jam it it the hole to completely seal it off
Posted on Jan 11, 2008
if you pull out the vegetable drawer, you will notice a vent on the left side in the back. get some tape ( I use aluminum tape ) and cover the bottom half of the vent, that will help keep your vegetables from freezing. that should solve your problem. Joe
Posted on Dec 12, 2008
I had the same problem. Apparently the problem is the main control board. According to the technician that came out to fix mine there is a design flaw and these boards are very sensitive and can blow a circuit or malfunction from the slightest power surge. What happens then is that the control board doesn't "tell" the fan to turn on and off at the right time so the fridge and freezer warm up too much before the fan kicks in and then it cools everything down but since the fan isn't running at the correct intervals and circulating the air all of the cold air settles to the bottom which causes the produce in the drawers to freeze while the top shelves get warmer. I had done a fair bit of research before calling GE and came to the conclusion that this was a common problem. So I pressed them and was able to get the fee for the part waived (before I made the service call appointment) which was around $150. The part now has a 5 year waranty which I find funny, because I'm not sure why it wouldn't have that upfront as my refridgerator is only 2 years old. Whatever!! Unfortunately, unless you have indepth knowledge of refridgerator repair there is no way around the service call and labor. Anyone buying a new model of refridgerator (any company) should consider an extended waranty. The service tech also told me that all refridgerators made after 2001 are required, by law, to have an electronic mother board which in all likelyhood will fail at somepoint prior to when you are ready to buy a new fridge!
Posted on Feb 11, 2009
SOURCE: Vegetables freezing
Most side by side refrigerators use the freezer to supply cold air to the refrigerator side. They use a duct through the wall between the two sides to let COLD air come into the refrigerator. That cold air will be blown upon the drawers at the bottom, where you are storing your vegetables.
There are two adjustments - or three, depending that will change how the air comes through. The freezer control will set the base temp for the freezer, and thus the temp of the air coming into the reefer to cool it down. The reefer can have a movable vane that increases or decreases the amount of air flowing in from the freezer, the vane being operated at the command of the refrigerator temperature control. Some have a movable plate that limits the flow of air on a fixed basis.
Set the freezer for 0F. Adjust the refrigerator setting, starting in the middle of the range, until a thermometer on a middle shelf, will read at 40F. Take your time, and check once an hour or so, to let it stabilize.
Make sure that you are not blocking airflow in the refrigerator, as the air must circulate to avoid too low a temperature in spots, such as you are experiencing.
Posted on May 21, 2009
The freezer fan need to run when the compressor runs to circulate the air in the fridge. Hold the door switch down when you open the freezer door to listen for the fan.
Posted on Sep 07, 2009
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