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If you are getting lines on the faxes you send it means that the glass of the scanner is dirty. Best method to clean the glass is rubbing alcohol and a soft cloth. The alcohol will remove adhesives and white out better than glass cleaner. You may need to look closely because a small amount of adhesive will distort the scans and cause lines and may not be obvious unless inspected very carefully.
you may deinstall the software from your computer and install it new after, then try, if it is still the same problem go to samsung web side and write your modell name scx4521F then go to download side and download: 1. Printer driver; 2. Scanner driver; 3. Dr. Printer,
when you download the soft ware do not install this direkt from down load, say save then you will find the soft ware in your download folder and you can install this soft ware from this folder as many times you need it. Choos allways the newest version of the soft ware mentioned on the samsung download side for your printer modell, hope this solves the problem.
Windows update kb840987 causes the problem.Removing that might fix the problem. Or contact toll free no of samsung 1800110011 or
30308282 (prefix std code before this number).
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