Question about Computers & Internet
I get all green lights on both the dsl modem and the linksys router, but cannot connect to the internet. WRT600N Dual-Band Wirelwess-N Gigabit Router
Reset the DSL Modem and make sure the modem is setup for your DSL account information. You might have to call up your ISP for that information to be added. If that was done prior then the Router has to have the same information user name @ your ISP.net or .com and password. for PPOE. Make sure the router has it MTU set to 1492 for DSL.
1. unplug the modem
2. unplug the router
3. between both of them wait 30 seconds
4. all PCs should not be on
5. plug in back the modem
6. plug in back the router
7. Turn one one PC
8. login to the router and make sure it connects to the internet
Since your using Gig Router make sure that the WAN is to 10 if you have 6Mbps plan 15 to 30mbp plan go to 100 for WAN.
If you're still having issues, then you need 3rd level service tech from your ISP to check the DSL back at the office side to see how that's connecting to your modem. If that checks out okay, then have line tech come out and check the DSL going into the house. If that checks out good then it could be the a problem with the new router you have there you have updated the firmware for it yet?
If you have then the modem could be the problem. These are the steps you need to take to trouble shoot the problem. Check all connections make sure they're plugged in correctly. Make sure all DSL filters are working correctly one bad filter can throw the DSL off. Check each phone connected to a filter to see if its clear.
Posted on Jul 31, 2008
First set up WAN side access to the internet. For this you need information about your internet service provider. Please respond with your internet service provider's name or better yet a link to their help/support website.
I assume you already have access to configure the router at 192.168.1.1 if not please do the following. Open Internet explorer and enter 192.168.1.1 where you would enter fixya.com and press enter -- do web pages appear in your screen from the wired computer. If so we have manual access to configure the router...
hope this helps you..
Posted on Jul 31, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
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Posted on Jan 02, 2017
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