Question about Microsoft Xbox 360 Console

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Xbox 360 won't read games

I insert a game and it won't read the game. it just says reading disk and then it says "open tray"

hope you can help me

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That has happened to a number of games of mine. the problem is that when it in the factory the test scanner probably sent to many lasers through the disc and deleted some hardware or the hole in the centre of the disc is too small or too wide. the proper measurements are 1 1/2cm (9/16inch)

Posted on Jul 31, 2008


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Related Questions:

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What do you do when your Xbox 360 won't read games, DVDs, CDs, etc.?

Open Tray Error can be caused by a couple of things.
Here are the most likely culprits:

Process 1: Clean Tray Drive Belt
Difficulty Level : EASY
Allow tray to open, then unplug with tray still open.
Flip Xbox over.
Removing front cover helps with access: If you look carefully, you can see the drive belt (small black belt). Use cotton swabs dipped in alcohol to carefully clean all dust and debris from the belt. You can (CAREFULLY) move the tray back and forth to ensure all of the belt is cleaned.
Once done, plug it back in and allow to reboot completely.
Once rebooted, open tray and insert disk to see if error is solved.

If not, then proceed to the next process:

Process 2: Adjust Laser Power Level
Difficulty Level: Expert
I have done this on my and my daughters 360's. You'll need specialized tools to open the case. If you don't have them, please don't butcher your Xbox360 using screwdrivers and such. Order what you need and do it right. The process is too detailed to describe here, so check these links instead.

I hope this helps

Adjust Laser Here: Xbox 360 DVD laser adjustment
How to Adjust the Laser on XBox

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What do you do when your xbox won't read disks?

The main problem might be a big problem with the disk tray. There might be an faulty wire that has lost connection and if your disk wont event turn on, there might be a problem with the power supply that supplies the cd tray. If the disk opens and closes but doesnt read and wont say tray is in and keeps saying open tray, there might be a small fracture on some of the wires or there is something wrong with the motherboard of the xbox 360. The best way is to buy the warrenty now and send it to the xbox 360.

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Xbox 360's disk drive is starting to fail.Knocking on the top of the Xbox (when its on its side) while loading a game cansometimes get it to work, but at some point you will need to have your Xbox repaired by Microsoft or replace it.

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When i insert my game into the tray it isnt


You may want to take a look at the tip i have created on the "Open Tray Error"

Let me know if this helps, Happy Gaming


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Your old xbox is not up to date, so it is reading it wrong. Just because the older they are if not updated on live it will read games and DVDs wrong.

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Won't read disc's

theres a known problem with the hitashi dvd drive in the xbox 360.
the only solution to this is a home repair job, look up on youtube on how to do this, although this isnt recommended as it voids warranty.
so the best way is definitely just to ring microsoft and send ur console in for repair.

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