Toshiba Satellite P505-S8980 Cannot get touchpad or right/left buttons to logon user. Can only logon with enter key. The administrator user that requires a password does not work with enter key, touchpad, or rt/lft buttons on opening screen. After the regular user is logged on (via the enter key) then "switch user" will work for the administrator. Touchpad works for navigating screens.

Do a goole search for this software :Hirens.BootCD.15.2. Read info on usage

Solution 1) Set the system cooling policy to "active"
Windows has two approaches to fan control - "active" or "passive". The default option is passive, but if you switch it to active instead then the fan will turn on more frequently. You can do this by following these steps:

1. Left click the battery icon in the bottom-right corner of the screen (See image)
2. Left click More power options (See image)
3. Click Change plan settings next to the Balanced power settings (See image)
4. Click Change advanced power settings (See image)
5. Click the + next to Processor Power Management (See image)
6. Click the + next to System Cooling Policy (See image)
7. Change Passive to Active for both Plugged in and On battery (See image)
8. Do the same for any other modes you use, such as power saving mode
9. Restart the computer

Solution 2) Keep Toshiba PC Health Monitor open
Some of the comments below sing the praises of PC Health Monitor. Apparently, the laptop fan will work harder when PC Health Monitor is open.
PC Health Monitor is already preinstalled on Toshiba computers. To open the program, just press the Windows key to open the Start menu, start typing "PC Health Monitor", and the program should appear in the search results. Click on it to open it.

Hi,

The instructiond were clearly givn in this link with images :

http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

STEP ONE:

Logon to the Computer

NOTE : Go down the list here until you find a option that will work for you.

1. Logon to another Administrator account.
NOTE: If you do not have another Administrator account, then proceed to step 2.

A) Go to OPTION ONE or OPTION TWO.

2. Boot into Safe Mode.
NOTE: You may not need to enable the built-in Administrator account. If this was the only normal administrator account you had, then Safe Mode should automatically boot into the built-in Administrator account. See: How to Start Vista in Safe Mode

A) If Safe Mode did not boot into the built-in Administrator account, then enable the Built-in Administrator account. If it did , then go to step 2C.
NOTE: See: How to Enable or Disable the Real Built-in Administrator Account in Vista

B) Logoff of Safe Mode, and then logon to the built-in Administrator account to logon with it in Safe Mode.

C) Go to OPTION ONE or OPTION TWO.


OPTION ONE:

Fix the User Account Profile

1. Open the Start menu.

2. In the white line (Start Search) area, type regedit and press Enter.

3. If prompted, either click on Continue or enter the password for the Administrator account.

4. In regedit, go to: (See screenshot below step 5)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

5. In the left pane, look for the S-1-5..... folder (SID key) with the long number that has .bak at the end of the numbers.
(See screenshots below steps 6A and 7B)
NOTE:
A) In the right pane, look at the ProfileImagePath to verify that this is the user account profile that has the error.
B) You may have another S-1-5..... folder (SID key) above it with the exact same number without the .bak at the end of it.

6. For Two S-1-5..... folders (SID key) with the same Number -
NOTE: This is if you have two S-1-5..... folders (SID key) with the exact same numbers, but the second (below) one has the .bak at the end of the numbers.
A) In the left pane, right click on the first (top) S-1-5..... folder (SID key) that does not have .bak at the end of the numbers and click Rename. (See screenshot below)
Repair.jpg
B) Add .bk to the end of the numbers. (See screenshot below)
Repair_bk.jpg
C) In the left pane, right click on the second S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. (See screenshot above)
D) Remove only .bak from the end of the numbers and press Enter. (See screenshot below)
E) Now go back and Rename the first one with .bk to .bak now at the end of the numbers and press Enter.
Repar_bak.jpg
F) Go to step 8.
7. For Only One S-1-5..... Folder (SID key) with .bak -
NOTE: This is if you only have one S-1-5..... folder (SID key) for your user account with .bak at the end of the numbers.
A) In the left pane, right click on the S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. (See screenshot below)
B) Remove only .bak at the end of the numbers and press Enter. (See screenshot below and below step 10)
Repair_reg.jpg

8. In the right pane of the one without .bak now, right click on RefCount and click Modify. (See screenshot below step 10)
NOTE: If you do not have RefCount, then right click on a empty space in the right pane and click New and DWORD (32 bit) Value, then type RefCount and press Enter.
A) Type 0 (number) and click OK. (See screenshot below)
Modify_RefCount.jpg

9. In the right pane of the one without .bak now, right click on State and click Modify. (See screenshot below step 10)
A) Type 0 (number) and click OK. (See screenshot below)
Modify_State.jpg

10. The registry will now look like this for the one without .bak now. (See screenshot below)

Repair_Reg2.jpg

11. Close regedit.
12. Restart the computer.
13. See if you can logon now.





OPTION TWO:

Delete the User Account Profle

NOTE You can do this option if you do not care about losing the user account and the contents in the user folders.

1. Delete the User account profile that this error is for.
NOTE: See: How to Delete a User Account in Vista

2. Open the Start menu.
3. In the white line (Start Search) area, type regedit and press Enter.
4. If prompted, click on Continue.
5. In regedit, go to: (See screenshot below step 7)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

6. In the left pane, click on one of the S-1-5..... folders (SID key) with the long number in it.
NOTE: It may have .bak at the end of it.
A) In the right pane, look at the ProfileImagePath to see if this is the same user account that you deleted in step 1 above.
B) Repeat step 6 until you find the one that you deleted in step 1 above.
NOTE: If the user account is not here, then it has already been removed when deleted in step 1. Go to step 9.
7. To Backup the Registry SID Key -
WARNING: You should backup this SID key to be safe in case you delete the wrong one in step 8 below.
A) Right click on the SID key, and click Export.
B) Type in a name and save the REG file to a safe location.
NOTE: This is your backup. To Restore the Backup, right click on the REG backup file and click Merge.

C) Continue on to step 8.
SID_Reg.jpg

8. To Delete the Registry SID Key -
A) Right click on the SID key, and click Delete. (See screenshot above)
B) Click Yes to confirm deletion. (See screenshot below)
Confirm.jpg

9. Close regedit.
10. Now, just create a new normal Administrator account.
NOTE: See: How to Create a New User Account in Vista

11. Restart the computer, and logon to your new account.

Good Luck.

----- control panel - mouse - see if touch pad disabled there ----- have a look in the bios/setup and see if the touch pad is disabled there, as the PC boots - you should see which key to use to enter the bios/setup F2, F10, DEL KEY are often used ----- On some machines a combination of FN and F key can disable/enable the touch pad - F7 or F9 ----- If you point the mouse to the top of the screen you may get a menu dropdown, which will also tell which key to use to disable/enable the touchpad ----- control panel>system>{vista}lefthand side device manger or {XP}hardware>Device Manager>Mouse and other pointing devices>Touchpad>highlight touchpad and right click, Properties, may be an option here to Disable/enable,

Protocol questions - for more vivid mental image.
The logon screen, is it a 'classic logon' screen? IE do you get the option to enter a username and password or do you click an icon and then are prompted for a password?

Scenario 1
If not, you can use the logon 'panic button' = use Ctrl+Alt+Del trick {Ctrl+Alt+Del pressed twice} to make sure you get two fields to fill so that you log on as the Administrator. IE username = Administrator
password = {leave blank} Press enter and if you gain access, proceed to the Control panel or run | compmgmt.msc | local users and groups. From users, rightclick your account and then set password. Set the password, remember it, logoff and then logon with your credentials.

Scenario 2
Please take note this tip (if it works) is intended to regain a forgotten Vista Administrator password. It is not intended to illegally hack into a Vista system that’s not owned by you.

1. Reboot the Windows Vista and boot up with Windows Vista installation DVD.
   
   
2. While the Windows Vista installation interface pops up, click the Repair You Computer link at the bottom-left corner.
   
3. Next, the System Recovery Options dialog box appears. There are few options but we want the Command Prompt option. Click on this option now.
   
4. In the Vista Command Prompt, type mmc.exe and press the ENTER key to bring up the Microsoft Management Console.
   
5. Click on the File menu, select Add / Remove Snap-in option, locate and select the Local Users and Groups on the left panel, and click Add button to add it to the right panel.
   
6. Now, the Choose Target Machine dialog box pop up. Ignore this by clicking the Finish button
7. Click OK button and return to the MMC window (the first window that showed when you entered mmc.exe). In the left panel, double-click Local Users and Group that was added in step 5. Click on User folder, locate and right-click the target Vista logon account whose password you need to set.

Guess you should know what to do now. Select the Set Password from the right-click menu to set a new password / reset old password.

Scenario 3
There is software out there than can do all the leg work for you like - NT & registry editor. Careful though. Can render your system useless if you don't know how to use them.

You might have inadvertedly disabled the touchpad.

1. Press Fn + F9 to enable the touchpad.
This key combination acts as a switch, enabling or disabling the touchpad: press once to enable (if it is disabled), then press again to disable.

2. If the touchpad still doesn't respond, check the settings in the mouse control utility.
Click on the touchpad icon on the right side of the task bar if you see one or click Start button/Settings/Control Panel, select the Mouse icon and Press Enter.
Change the settings if necessary.

Please run system restore and reset the system to factory setting wherein you will become the sole administrator.

Restart system and hold down f11 key till you hear a beep.

Remember to backup your documents.

Rate this please

Sounds like profile corruption or virus problem. Try restarting the machine and tapping f8 until menu appears. Go into safe mode then logon as administrator. If you can get into windows, go to control panel then user accounts. Create new user account then restart machine. Log on using new user account and copy all personal files/folders to new user account.

It sounds like your user profile was deleted. Can you log on with any other account? Here is a link to this issue on Microsoft's sit. It's a little technical but it's the info you need:

http://support.microsoft.com/kb/947215/en-us

Hi,

The instructiond were clearly givn in this link with images : 

http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

STEP ONE:

Logon to the Computer

NOTE : Go down the list here until you find a option that will work for you. 

1. Logon to another Administrator account. 
NOTE: If you do not have another Administrator account, then proceed to step 2.

A) Go to OPTION ONE or OPTION TWO.

2. Boot into Safe Mode. 
NOTE: You may not need to enable the built-in Administrator account. If this was the only normal administrator account you had, then Safe Mode should automatically boot into the built-in Administrator account. See: How to Start Vista in Safe Mode

A) If Safe Mode did not boot into the built-in Administrator account, then enable the Built-in Administrator account. If it did , then go to step 2C.
NOTE: See: How to Enable or Disable the Real Built-in Administrator Account in Vista

B) Logoff of Safe Mode, and then logon to the built-in Administrator account to logon with it in Safe Mode.

C) Go to OPTION ONE or OPTION TWO.


OPTION ONE:

Fix the User Account Profile

1. Open the Start menu.

2. In the white line (Start Search) area, type regedit and press Enter.

3. If prompted, either click on Continue or enter the password for the Administrator account.

4. In regedit, go to: (See screenshot below step 5)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

5. In the left pane, look for the S-1-5..... folder (SID key) with the long number that has .bak at the end of the numbers. 
(See screenshots below steps 6A and 7B)
NOTE: 
A) In the right pane, look at the ProfileImagePath to verify that this is the user account profile that has the error.
B) You may have another S-1-5..... folder (SID key) above it with the exact same number without the .bak at the end of it.

6. For Two S-1-5..... folders (SID key) with the same Number -
NOTE: This is if you have two S-1-5..... folders (SID key) with the exact same numbers, but the second (below) one has the .bak at the end of the numbers.
A) In the left pane, right click on the first (top) S-1-5..... folder (SID key) that does not have .bak at the end of the numbers and click Rename. (See screenshot below)
Repair.jpg
B) Add .bk to the end of the numbers. (See screenshot below)
Repair_bk.jpg
C) In the left pane, right click on the second S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. (See screenshot above)
D) Remove only .bak from the end of the numbers and press Enter. (See screenshot below)
E) Now go back and Rename the first one with .bk to .bak now at the end of the numbers and press Enter. 
Repar_bak.jpg
F) Go to step 8.
7. For Only One S-1-5..... Folder (SID key) with .bak -
NOTE: This is if you only have one S-1-5..... folder (SID key) for your user account with .bak at the end of the numbers.
A) In the left pane, right click on the S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. (See screenshot below)
B) Remove only .bak at the end of the numbers and press Enter. (See screenshot below and below step 10)
Repair_reg.jpg

8. In the right pane of the one without .bak now, right click on RefCount and click Modify. (See screenshot below step 10)
NOTE: If you do not have RefCount, then right click on a empty space in the right pane and click New and DWORD (32 bit) Value, then type RefCount and press Enter.
A) Type 0 (number) and click OK. (See screenshot below)
Modify_RefCount.jpg

9. In the right pane of the one without .bak now, right click on State and click Modify. (See screenshot below step 10)
A) Type 0 (number) and click OK. (See screenshot below)
Modify_State.jpg

10. The registry will now look like this for the one without .bak now. (See screenshot below)

Repair_Reg2.jpg

11. Close regedit.
12. Restart the computer.
13. See if you can logon now.





OPTION TWO:

Delete the User Account Profle

NOTE You can do this option if you do not care about losing the user account and the contents in the user folders. 

1. Delete the User account profile that this error is for.
NOTE: See: How to Delete a User Account in Vista

2. Open the Start menu.
3. In the white line (Start Search) area, type regedit and press Enter.
4. If prompted, click on Continue.
5. In regedit, go to: (See screenshot below step 7)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

6. In the left pane, click on one of the S-1-5..... folders (SID key) with the long number in it. 
NOTE: It may have .bak at the end of it.
A) In the right pane, look at the ProfileImagePath to see if this is the same user account that you deleted in step 1 above.
B) Repeat step 6 until you find the one that you deleted in step 1 above.
NOTE: If the user account is not here, then it has already been removed when deleted in step 1. Go to step 9.
7. To Backup the Registry SID Key -
WARNING: You should backup this SID key to be safe in case you delete the wrong one in step 8 below.
A) Right click on the SID key, and click Export.
B) Type in a name and save the REG file to a safe location. 
NOTE: This is your backup. To Restore the Backup, right click on the REG backup file and click Merge.

C) Continue on to step 8.
SID_Reg.jpg

8. To Delete the Registry SID Key -
A) Right click on the SID key, and click Delete. (See screenshot above)
B) Click Yes to confirm deletion. (See screenshot below)
Confirm.jpg

9. Close regedit.
10. Now, just create a new normal Administrator account.
NOTE: See: How to Create a New User Account in Vista

11. Restart the computer, and logon to your new account.

Good Luck.

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