Question about GE JVM1850 1000 Watts Microwave Oven

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GE Spacesaver JVM 1870 carousel doesn't turn, doesn't heat

About a week ago, the halogen bulbs at the bottom of the microwave burned out. I don't know if this is related to the following problem...

Yesterday I put food in the microwave and hit start. The light inside the microwave works, the cooling vent on the top front of the microwave opened as always. Nothing else happens though- no turning carousel tray, no sound whatsoever, but the inside light is on.

While looking at the microwave, I thought I may as well take out the burned halogen bulbs. The first one I took out arced blue as I pulled it out. I disconnected the power before pulling the 2nd halogen out.

I'm a do-it-yourselfer so any advice other than "take it to the repair shop" will be appreciated (it's one month beyond warranty).

Thanks,
Mike

Posted by on

  • juno-az Aug 01, 2008

    One more thing, all the controls and buttons seem to work normally.

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  • 8,820 Answers

We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This can often also affect the exhaust fan operation and other operations, too. The lights and fan can be inoperable or stuck on too.

Details of our service and critical safety information and disassembly information is at our site, and our link is at our listing here on FixYa.

Feel free to contact me directly.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

Posted on Aug 02, 2008

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