Question about HP OfficeJet 4315 All-In-One InkJet Printer

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"Cartridge Error: Please see device

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There will be more than 1 reason why you cant pront having that error if there is a specific error message like The product displays a '0x ... ' error message. The exact text of the error varies by product, but it is usually preceded by the word 'Error .' pls. see the link below for this type of error.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=1138342&tmp_track_link=ot_search
there will be step by step procedure on how to rectify this problem

hope this helps and pls. dont forget to rate this solution thanks

Posted on Mar 08, 2011

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Getting "Catridge error: Refer to


if the cartridge is not sensing poperly this error may occur.clean the cartride contact and try it.

the following link may useful to you.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01571812&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=3441011

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I have a problem with my hp printer deskjet model k110a evrytime i print any document and pop up on my screen is """"you cartridge are have damaged or failed""""...


Hello,

Please try the below steps...
  1. While the printer is ON, remove the ink cartridges.
  2. Unplug the power cable from back of the printer while it is ON.
  3. Wait for 60 seconds.
  4. Plug in the Power cord into the printer and wait while the printer powers on and is silent.
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I got 3 months ago message on hp officejet j4580 display: Print cartridge problem: [Tri-Colour]. Refer to device documentation to troubleshoot. Today while printing a document, i noticed printing with...


You must be using HP60.
Have you refill your cartridge at all?

If you did, gentely wipe out the cartridge circuit part with Q-tip (with bit of alcohol).
And wipe out the circuit part in the printer where cartridge goes in as well.

And try back.
Sometimes by having some dust or bit of ink make cartridge unreadable.


If you used brand new, do same thing to cartridge circuit part.
Otherwise, there got to be some circuit shot happen in printer.

For your reference, HP4580 is pretty new model and has not cause major problem.
Good practical and durability is good.

If you would like to save money, try refill kit by "ROADINK".

Not only they are easy, but also the printing quality is good.
For your better understanding pls check out my youtube video.
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This error message occurs when the print head life is over. Every print head is designed with a specific life time (it is purely a mechanical device). Once the life time is over you will get this error message.

I recommend you to calibrate the print head, if you have that option in the software or front panel display(if any). Also, you can try using a new set of cartridges (if you printer is ink jet)

Thanks and regards,
Dr Tony.

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