Question about Microsoft Xbox 360 Console

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Connecting to the internet

I can not get an ip adress i am connected to the internet but will not give me an ip adress

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Your router is locking it out. if you don't know much about routers try unplugging it and your modem for 20 seconds, that should do the trick. also reset your network settings on the xbox by going into the networking blade and clicking on reset to factory. good luck!

Posted on Jul 31, 2008

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1 Answer

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1 Answer

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Hmm, try setting it closer to your router. Ya know the box that has the wireless internet in it. It might not be getting a strong enough connection.

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1 Answer

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Oct 07, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

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On the X-Cross Media Bar, (the menu that comes up when you turn on the PS3) under "settings", go to "Network Settings".
then go to "Internet Connection Settings". select "yes".
go to "custom", "Wireless", "Scan".
If your network is not listed, move your PS3 closer to the Wireless Access point.
Select your Network and enter your password (if it needs one).
select "automatic" for everything.
select "Test Connection".
the "Obtain IP Adress" and "Internet Connection" should say "Succeeded".
If not, contact your system or network administrator or a teacher that knows a lot about computers.

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4 Answers

Signing in


Connect it to your router with an ethernet cable.
Make sure the router is setup correctly to your modem, if you can connect all your devices by ethernet cable to the internet then it's set.
If you are using a wireless connection and if it asks for the WEP or WPA key, make sure that you are entering the correct encryption key. You may want to call your router manufacturer to know the correct key for the wireless connection. FYI, it will say that the wireless network is connected but it will still fail the IP Address.

If you have a wired connection and the IP Address or DNS failed, I suggest you to call your Internet Service Provider to check for the Internet connection and obtain these (static IP address, subnet mask, default gateway, primary DNS server and secondary DNS server). If your Internet is okay, enter the IP settings manually on the console (System > Network Settings > Edit Settings > IP settings).

That should work.

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2 Answers

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Have you tried to find the settings automatically? Your router may be stopping the ps3 from access it to retrieve the information

Dec 07, 2007 | Sony Playstation 3 (PS3) Console

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