Can't take pictures or video

This camera needs really strong batteries. Even if the batteries work great in other devices they might not work in this camera. Buy some FRESH (yes check the date and get the ones that will expire the latest) Alkaline Batteries and give it a try. Rechargeable (NiCad) batteries never worked for me. This is the very reason I got rid of my P92 (same camera with higher 5.1m pixel optics)

Your dial is in film mode. Put it back on the green button and fire one picture

take the battery out for a sec before testign this

cheers

rene


pls add kudo's

Be sure you are using the right kind of batteries in the camera. Check to see if the device requires NiMh, Lithium, etc. It's not just about getting AA size. Alkaline will probably not work properly, and could cause device malfunction.

Does the camera turn off or does the screen go black? if the screen goes black but the power lamp stays green then the screen is just turned off (power save mode), If it’s just the screen to turn on the LCD. There are 3 buttons just to the right of the screen, press the center button.

sir this is CCDproblume u replace ur CCD

I suspect that the color is fine in the screen, if that’s true I would check the “White Balance.” This control is use to compensate for different light sources. The electronics will respond different for sunny or cloudy days and for incandescent or fluorescent lamps. I suspect that it was taken out of AUTO mode. I find that AUTO works well for most people in most situations.
Select photo or movie mode press menu, select WB, select AUTO.

possible ribbon from CCD image to main board not seated properly

Where would you put the memory stick?
two mthods if you have a card reader- built in or external use thiat.
Otherwise leave stick in  camera and connect using the USB cables supplied.

try to switch to rechargeable Ni-MH batteries, i'm not sure it supposed to work properly with Alkaline, that's why Sony supplied battery charger and their Stamina batteries with this camera

it seems that the lense movement is jammed. Have you dropped the camera? just have a close look from the front side of the camera, does the lense assembly seems to be pressed or moved aside by some extra preassure? if no physical disalingment is visible may be some sand or dust partical is obstructing the movement of the lense assambly. needs a help from camera repair shop.