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Broken control queen size BW6P electric blanket - can it be fixed - if so, where do I take it?

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SOURCE: My queen size electric blanket...

Hi!!

Here is some of the frecuent questions regarding "F" flashing on the Temp. Controls. Clicking on the following link will take you to the Owners Manual Page for Sunbeam Electric Blankets.

If you need additional info. post a comment. Good Luck!

http://www.sunbeam.com/manuals/SunbeamBedding/7Ctrl_Man.pdf


Q What does “FF” mean on my Electronic Digital Control?
A
The digital controls are designed to notify you in the event that a problem has been
discovered by flashing “FF” on the display. Follow instructions on the flag tag to reset
control. First, check the blanket/mattress pad for visual damage. If no visual damage is
found, unplug the system from wall outlet. Check that the control is well
connected to the module. Plug the power cord into the wall outlet. Set the
control to “On.” If the system still does not operate after 2 or 3 times
trying to reset, disconnect the power cord and contact Sunbeam Consumer
Care.
Q What does a flashing light mean on my EasySet™, SlimStyle™ AO or
SlimStyle™ control ?
A
These controls are designed to notify you in the event that a problem has
been discovered by flashing the light on the control. Follow instructions on
the flag tag to reset control. First, check the warming product for visual damage. If no
visual damage is found, unplug the system from wall outlet. Check that the control is well
connected to the module. Plug the power cord into the wall outlet and turn the control On.
If the product still does not operate after 2 or 3 times trying to reset, disconnect the power
cord and contact Sunbeam Consumer Care.

Posted on Sep 03, 2010

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The only thing you can do, other than pull all the wire out to test it, is check the temperature control. If you have another you know works or can borrow one to test the blanket, that's the easiest. Else, you will need to use a "Glow Stick". A Glow Stick is an electrical tester that does not require physical contact with a bear conductor to detect voltage. They are available at Hard Ware stores, Menard's, Home Depot, etc. Plug the blanket controller into the wall outlet and touch the 2 wires near the thermostat. If it glows, the cord is good and the outlet has power. Now test the wires coming out of the thermostat that go to the blanket. Turn the thermostat way up and down and see if the light glows. If no, the thermostat is bad. If it glows, indicating power has made it through the thermostat, continue to test along those wires to the blanket. If you have power at the plug on the blanket, continue onto the blanket along the wires that provide the heat. The light will continue to glow on-till you get to the break in the line. When the light goes out, that's the break point. If you do find a break in the blanket and would like me to walk through the repair, I will be happy to. The Glow Stick is a good investment for safely testing anything electrical without the risk of being shocked. Please rate this for me. I am new to the site and need to improve on writing what I am thinking. Let me know how it goes for you, OK?
Roger

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1 Answer

Where is the nearest repair, or new Sunbeam Electic Blanket Control service or sales store -- Fort Worth or Dallas, Texas. I am in North Richland Hills, TX


The customer service website for Sunbeam Electric Blankets is:
www.sunbeambedding.com

The Customer Service Phone Number is 1-800-892-7684.

Good Luck in your endeavor! :-)

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Electric blanket controller light blinking


i had the same problem , i believe it was caused by unplugging the blanket plug while it was in the on position , i unplugged it from the wall and it like reset itself , worked for me.

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Same problem, but now it is ok.  I emailed Sunbeam and was told that if my blanket was not plugged directly into a wall outlet it was not getting enough power and I needed to plug it into a wall outlet taking these steps:
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