Hi. I moved a few weeks ago. I was super careful with this printer. When I hooked it up, it wouldn't print. Kept telling me I needed ink replaced== not black one, 2 others. Took awhile to figure out how to reset that as neither was even slightly used. So now I have important paperwork and someone coming here to sign it and I can't get it to print. How do I trouble shoot it? Thanks Beah
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
If the message "NO CARTRIDGE" remains on the LCD after you have installed the ink cartridges, then one or more of the cartridges may not be properly installed. Verify that the cartridges are installed correctly by following these steps:
Cartridges that have already been installed are no longer vacuum-sealed, so it is very important that these cartridges remain upright. If a cartridge is removed from the machine and placed on its side, air may be introduced into the ink supply tubes. As a result, repeated cleaning will likely be required before normal print quality is restored.
Unplug the machine from the AC power outlet, wait approximately 10 seconds and then plug it back in. If the date and time appear on the display, the issue is resolved. If the display continues to show NO CARTRIDGE, continues to Step 2.
Open the scanner cover by lifting it from the right-hand side until it locks securely into the open position.
Remove the black ink cartridge by pulling the white plastic hook (locked over the edge of the ink cartridge) toward you, then lifting the cartridge out.
The LCD should prompt you to install the black ink cartridge.
Reinstall the black cartridge. Press down FIRMLY on the top of the cartridge until it is fully seated. Push the white plastic hook towards the cartridge to verify it is fully latched over the cartridge's top edge. Repeat STEPS 2 - 4 to verify each that of the color cartridges (magenta, cyan and yellow) is installed properly, then continue to STEP.
Close the scanner cover. The unit should begin cleaning automatically.
Good luck, Joe
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I had a Epson printer that would not print or even allow me to use the scanner because the colored ink was out. Even though I had full black ink, it still would not let me print until i replaced the colored ink.
I had that model and the same experience. I kept buying ink until I realized I could have nearly bought the printer for nearly the same cost as ink refills, black and color. I also had an HP. Same thing. I finally bought the Kodak 3250. The ads about ink costs was so correct. Many more pages are printed before the "need ink" message is displayed. Buying ink online saves even more.
Try printing a rest page and if that doesn't print in black ink the printhead is probably blocked.
With some printers the printhead is part of the ink cartridge and such problems tend to disappear when the cartridge is replaced, unless the cartridge is faulty. Other printers use cartridges that are ink and nothing more and those are prone to the printheads drying out and becoming blocked unless they are never allowed to become completely empty of ink and are kept in frequent use.
Cleaning/replacing such a printhead usually needs special tools and experience and in the case of many cheap domestic printers the cost of service far outweighs the cost of replacement.
This problem is often caused by spilled toner. Open the printer, carefully remove the cartridge, and give it a few bursts of compressed air. Often running several pages or type through will also fix this. If it persists, replace the toner cartridge.
Hope this initial info/idea helps. Let me know for any clarifications.
hi im josh in cebu phils.may i help you? Friend the problem is the ink level dropped 3/4 after printing 7 pages and low exclamation mark in red. Friend it is the real deal since you are using a free ink cartrdge with your printer that ink is only a sample one and the content of that cartridge is not full thats why it dropped to empty in just a few pages of printing. It just appear full in the ink level monitoring since the printer auto detects new cartridge on the tank. It is just so You need to buy a new ink cartridge the one with the full content.and i'm sure it will last a long time since it is already full. thats all friend good luck hope i helped you.