I have had this router for a year and a couple of weeks ago we had to reset the modem and router everyday. Now I have narrowed it down to the router being the issue. I have upgraded to what I think is the latest firmware 1.02.05 and it still went down today. What else could be the issue?
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As a last resort, you can reset your router by holding down the reset button in the back. It doesn't sound like this will fix the problem however. Purchasing a new router shouldn't be necessary, as most if not all Netgear routers come with a 1 year warranty standard.
Make sure that your computer is able to go online directly through the modem. If your computer is able to go online through the modem, that means the modem is working fine. You will need to connect the computer to the router and the modem to the router. open the set up page of the router and change the settings of the router according to the ISP.
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1.Try connecting the PC directly to the modem ( not router ) and see if it helps
2. If it does, try to reset the router once and try configuring again ( reset gets teh product back to factory defaults )
Hope this helps
Have you tried the reset feature, small button near the power port.
Hold it down for thirty seconds with the unit unplugged. If that doesn't work you may need to buy a new router as something may have failed some time ago and just not been noticed until it was turned off.
Try the reset, but I suspect whatever killed your modem likely killed the router at the same time.
Use the process of elmination, disconnect Vontage, does the problem go away? If no then look at the modem (cable or dsl).
Hint! If you have a cable modem, make sure all cable connections are tight from the outside of the house, to every TV, and from the wall to the cable modem. Use plyers to tighten all of them.