Question about HP Officejet Pro L7780 All-In-One InkJet Printer

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My HP Officejet 7410 All-in-One keeps giving me the error message - Scanner failure - Turn power off then on. Turning power off then on, even disconnecting power cord, repeatedly does not solve problem.

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  • itzdianekapl Aug 04, 2008

    I have the same problem and I can't fax out. Receiving if OK.

  • Anonymous Apr 02, 2009

    same problem!

  • Anonymous Apr 21, 2009

    I put a document in the ADF, and press copy. The doc is picked up and sucked into the ADF halfway, which tells me the pick rollers are working ok. Any help would be appreciated!

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Our HP Officejet L7780 displays the "Align Printer" message and then does it automatically wasting several sheets of paper aligning, then the next time we print a page the same message comes back. Is there a way to turn off the "align Printer" message. It is printing ok otherwise.

Posted on Aug 06, 2008

  • dessoley Jan 24, 2011

    I have cleaned printheads as per your instructions but when i turn on the printer now, the window reads"aligning printer". After three minutes it has printed a sheet of Z's etc using a lot of ink. If I try to OK this it advisesthat theprinter is busy. Please help me. Des Soley. What is the warranty of this machine. I spoke to you 31 days after I purchased same and advised that I could have brought the printerfromOffice works for $98 where I paid $398 at Harvey Normans .You arranged a $100 cash back for me from HN but I had to take my paper work in and leave it with them. Have you a copy of the date I rang. in my file.

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Posted on Jan 02, 2017

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Hi,

If you are get that error message than unplug the power cord, and than press Poun and Number 6 Keys together on the keypab of the printer. While these keys are pressed and hold, than at the same time plugged in the power cord and dont release the two buttons.
After say 30 second you will get a new message on the screen of the printer.
All of the above steps actually reset the printer. I hope this will work.

Regards,
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Scanner FailureTurn power off then on again Message Window pops up continuously


Hi,

Below is the document that i want you to follow.

CLICK HERE ===>> DOCUMENT

Pleae let me know the result after performing the steps.

thank you so much.

adonscott

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Scanner motor doesn't typically go out in these machines. If you are getting a scanner failure message, its either the scanner assembly or the main board.

Inkworks
866-381-0541

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HP 7140xi scanner failure error


Hi,

Please click on the web link given below and perform the steps as given in the web page to fix the issue.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00787271&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

For further information contact HP chat support, its free of cost.
CLick on the web link to chat with HP technician.

http://welcome.hp.com/country/us/en/contact/chat_1.html

Have a great day!

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