Samsung machines have a common fault i have a j1253 and this problem has come up also another problem is that the drum over fills with water this fault is caused by a vacumn pipe which has either a blockage for less water or a hole in it when the drum overfills this vacum pipe is located in my washing machine at the front under the top itis a small pipe which is whitish in colour running from the back of the machine at the bottom along the right side of the machine and travel upwards to a round vacum valve this pipe either gets squashed by the movement of the drum and the concrete balance or in the case of over filling rubs and creates a whole check this pipe as this is usually the cause
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Is this a new washer or has there been a change in it's functionality?
Front loading washers do use very little water. One must be careful not overload them and also to be sure to use the detergent that is made for them. Can you see the clothes and water sloshing around? Try a small load with HE detergent and make sure to use the very small amount recommended and let me know if you still have a problem.
All front loaders use very little water as a opposed to a top loader that uses up to 45 gallons per load a front loader uses about 10,plus a front loader cleans clothes very well with that minimal water usage. The major question is do the clothes seem to come out clean when you have used that washer?
This is probably happening because the clothing is being left damp in the washer. When it is warm during the summertime mildew will grow very quickly in the towels. On front load washers you need to leave the door open when not in use to keep mildew from growing. You should wipe out behind the inner seal any moisture when you are done doing laundry. This is an issue for most front loaders. Some front loaders have a clean washer cycle that uses bleach to sanitize the drum. Other washers like the Samsung have a block of silver and release silver ions in the wash to sanitze the clothes.
most front loads use less than 5 gals to wash or rinse since most of this is absorbed by the clothes little or no water will be seen during wash action..as long as clothes get clean don't sweat it just be sure to use low suds HE detergents just remember that's why you bought the front load to save water and energy
The water level is very low on front load machines. (Below the bottom of the door) While the washer is running, push and hold the "spin speed" and "soil level" buttons at the time. Display should be between 230 and 255.(normal) If you do this while the machine is filling, you will see the numbers change. This machine only uses about 12 gallons of water for an entire cycle, vs. about 45 for some top loading machines. THIS IS NORMAL ! The machine will adjust the amount of water based on the type and volume of clothes in your washer. On a large load, you will see wet clothes, but no water sloshing around. PS. Because the machine uses so little water, make sure you use only one tablespoon of HE detergent (and only one teaspoon of fabric softner if you use it). This is very important.
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There is most likely nothing wrong with the washer. Front load washers will only fill about 2 inches of water in the tub. As the load starts to tumble, water is absorbed into the clothes, causing the water level to drop. The machine senses this and adds more water. The process continues until the water level stabilizes. (thus no need for a water level switch) Your clothes should get wet, but you will little if any water. If you use a gentle cycle you will get slightly more water, as the washers tumble at the same speed for all cycles, but give a more gentile wash if there is more water in the drum.
Also,..... remember because you have so little water in a front load washer (compared to most all top loader models) you want to use only 1 to 2 (max) tablespoons of HE detergent per load!