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Posted on Mar 07, 2011
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My computer is not able to detect hard disk of western digital make. I don't want to lose data already stored in that.

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  • Expert 107 Answers
  • Posted on Mar 07, 2011
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Is the hard drive the primary hard drive with windows on it? Or is it a second hard drive on the system? If it is a primary hard drive and the computer can't recognize it, I recommend plugging it in to a different computer through a USB hard drive enclosure, you may be able to access the information on it by doing this. But if the drive is going bad, accessing the information is going to be a pain almost no matter what. You may also be able to go into the command prompt (start > all programs > accessories > cmd) and run chkdsk /r driveletter:

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It is very simple, just re-connect the device and restart the process for remaining data and simultaneously check if you have lost any data or not. If you have lost your data then you have to show your machine to an expert for Recovering Data from Hard Drive.visit us http://www.maidenheaddatarecovery.co.uk
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Control Panel, Computer Management, Disk Management. Right click on your disk and choose format. (You will lose all data).

If the disk contains important files see a good disk recovery company.
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HI I HAVE A WESTERN DIGITAL EXTERNAL HARD DRIVE AND CAN'T GET IT TO WORK ON MY PC I HAVE WINDOWS 7 CAN YOU HELP ME

Just check in device manager...whether is detected by the computer.
you can go to my computer...right click on it...then click on manage.

if its detected there then go device manager...then go to disk management under storage...right click on the drive there with no name then click on change drive name letter..hit ok,,check in my computer you will see the harddrive there...else if you don't see anything in device manager...contact the manufacturer.

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My computer does not recognize my WD external drive

You've tried different USB cables; so, that cannot be the problem.

You've tried connecting to different computers; so, the problem is _not_ your computer.

What's left is "inside" the case:
* the USB-to-disk-drive adapter,
* the disk-drive.

Open the case, and remove the disk-drive, and connect it as a "slave" drive to some computer.
If it is detected, then the USB-to-disk-drive adapter that has failed.
If it not detected, then the disk-drive itself has failed.

FInd the serial-number on the Western Digital disk-drive, and enter it onto Western Digital's web-site, on the "check-warranty" page. If it's older than 3 years, the warranty probably has expired, unless you were "lucky" and got a 5-year warranty.

Western Digital has a "Customer Loyalty" program -- just buy a new Passport through their web-site, and cite the serial-number, and you'll get a significant discount on _their_ price (could be higher than your local retail computer-store) for a new (probably larger) Passport.
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What to do if the disk is not detected?

Hi ctieprabanda,

Check your bios, to see if it detects it there? If not switch the sata cables and try. If that doesn't work , then you have a dead drive.

Good Luck,

Mark
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The clicking sound means that the hard drive is bad. You will have to get a new drive. If you would like to save the information on your current drive, I would suggest taking it in to a computer tech and they can remove the data. This has happened to me before, the hard drive is ready to go. Hope this helps. Cheers.
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It's possible the hard drive disks are not spinning, the power and data cables may need to be reseated. Otherwise, the drive is history.
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You can open the case, and access the harddrive inside it. I found there are videos explaining the process on youtube. You can also find some info on Google. You'd then need either a USB SATA adapter, or a desktop computer with a SATA port that's not already occupied. Search for: western digital passport open case
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Data Recovery

Please don do much more operations of this drive goto your nearest computer hardware repair shope and show to them they will recover to the data otherwise you will lose the data. platters are main part of the hard drive.
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