Question about Dell W1700 17 in. HD-Ready LCD Television

3 Answers

OSD menu locked

My lcd tv now shows the "lock icon". It had worked just fine until I turned the tv off on the monitor & not with the remote. I have tried to hold the menu button & I have tried holding the volume down & channel up buttons together. This is all per Dell. I haven't gotten any resolution. Any ideas.

Thanks so much for taking the time to help.

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  • 4 more comments 
  • mjacobson Aug 12, 2008

    Do I press & hold the MENU & + buttons? When I press the MENU button, the lock icon comes up. Nothing happens when I press +.

  • mjacobson Aug 12, 2008

    Thanks Jigsaw ~

    You are very quick at your replies!!!



    Although, I can't get the OCD screen to appear when I hit the MENU button -- I only get the LOCK icon. :-(



    Marcy

  • mjacobson Aug 12, 2008

    Nope, sorry that didn't work either.

    The only button that seems to work is the power button.

    I will keep trying throughout the day.

    Thanks again!!

  • mjacobson Aug 13, 2008

    I have tried the previous suggestions & they are not working....any other ideas??

    Thank you!!!!

  • mjacobson Aug 13, 2008

    I have talked to Dell twice, with no luck & the manual doesn't explain how to unlock it.

    It just tells what the lock icon is.....not much help.

    I guess I will be sending in my TV to get it fixed????

  • mjacobson Aug 13, 2008

    It appears I might have to go that route ~ send it in for repair. I was hoping their was going to be a "home remedy" for the problem.



    Thanks for the suggestions.

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3 Answers

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Try to press and hold the Menu for about 10-15 seconds...

Posted on Aug 13, 2008

  • Mark Gil
    Mark Gil Aug 13, 2008

    I think that will be better becasue even the dell tech cannot make it work , so bringing it to dell service center will definitely fix the problem if they cannot also fix it have it replace from dell..

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You need to go to the dell support site and download the Manual for that tv it tells you how to unlock that unit.

Posted on Aug 13, 2008

  • Paulito Manuel
    Paulito Manuel Aug 13, 2008

    you could send it for repair...its up to you.

  • Paulito Manuel
    Paulito Manuel Aug 15, 2008

    after seeing the suggested solutions and none of it worked...i guess last option would be,yep, send it for repair.

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When the OSD is locked, pressing the menu button again and it will take user to OSD LOCK menu. Press (+) to unlock and allow user access to all applicable settings.

Posted on Aug 12, 2008

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1 Answer

Hi, I have a Samsung 940bw monitor. Somehow, it got locked. How do I unlock my monitor? Thanks.


OSD Lock & Unlock
When pressing the AUTO button after locking the OSD
When pressing the MENU button after locking the OSD
This is the function that locks the OSD in order to keep the current states of settings or prevent others
from adjusting the current settings.
Lock : Hold down the MENU button for more than five (5) seconds to activate the OSD adjustment
lock function.
Unlock : Hold down the MENU button for more than five (5) seconds to deactivate the OSD adjustment
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Please leave rating if it helps.

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http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide
http://www.fixya.com/support/r6150077-basic_lcd_monitors_troubleshooting
http://www.fixya.com/support/r7406380-tv_training_manuals
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Please try this:
OSD Lock ?The OSD can be enabled or disabled by
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http://www.fixya.com/support/r4460477-hp_vs_15_17_19_f_1705_1905_lock

Please leave rating if it helps.
Basic LCD monitor and TV troubleshooting guide:
http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide
http://www.fixya.com/support/r6150077-basic_lcd_monitors_troubleshooting
http://www.fixya.com/support/r7406380-tv_training_manuals
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