Question about GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Model GSL22JFPHBS Last winter our water dispenser stopped working and then the ice dispenser stopped. I called a guy and he tested the little pumps in the back. Everything checked out o.k. Then he said to try leaving the freezer door open. He thought it was frozen up inside the door. I did this and then after a couple of hours the water started to flow. It seems like the freezer was too cold in the winter. We keep our house cool in the winter. The water dispenser continued to "freeze" up occasionally in the winter. I would turn down the freezer all the way and then leave the door open. It would eventually unfreeze and flow. I change the filters regularly. Now it is summer and neither the refrigerator or freezer are cold enough. The freezer cannot freeze anything. It doesn't make ice. The water flows fine however. The machine is only about 3 years old.

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  • jbhoover Jul 30, 2008

    How do I get at the condenser coils? I have turned the freezer to the coldest possible setting and it does no good.


  • jbhoover Jul 31, 2008

    Hi Battlesmith,

    I wrote a bit earlier about the side by
    side refrigerator problem and you suggested cleaning the condenser coils and
    adjusting the fan. I pulled out the machine from the wall. I don't
    know how to get at the condenser coils and cannot locate the fan.

    However I did find a problem on another website that looks exactly like mine.

    Check it out below.


    Jason of Castro Valley CA (06/19/08)

    purchasedmy GE side by side refrigerator a year and a half ago. All of
    a suddenmy both the fridge and the freezer stopped getting down to the
    propertemperature. the fridge stays at about 40-50 degrees and the
    freezerstays at about 30 and there is frost on the back wall of the
    freezer.Luckily for me I have a home warranty and the only reason we
    have it isfor the fridge. They send someone out and say we need a new
    motherboard. I asked if it was an updated one and he says no it is just
    a newone and may go out again in another year or two.

    alot ofresearch on the internet i discovered many people with this
    problem. Iam thinking that aparently this mother board is a poor design
    and whyshould me or anyone else have to pay to have a new one put in
    every 2years. I mean if the fridge was 5 years old ok fine ill pay for
    it but1 1/2 years i need a new mother board. Plus we have to wait
    another 2days for them to be back to instal the part. I will never ever
    buyanother GE product again!

    we lost food from beef to milk and many other frozen and fresh foods.

  • jbhoover Jul 31, 2008


    I am still waiting to hear from you about how to clean the condenser coils and adjust the fan.




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  • 382 Answers

Try to clean you condenser coils and also adjust the the fan behind the freezer panel inside...It must help you out!!...But basically did you reduce your Temperature in the Refridgerator to most possible minimum value??...Thank you...

Please Post back on how things turned or for further assistance...


Posted on Jul 30, 2008

  • Natesan Sabesan
    Natesan Sabesan Jul 31, 2008

    Hello JB,
    Yeah exactly the Board is of a little poor quality but I can Assure you
    to take a chance Which is not not unworthy!!...May be if it can work
    for another 3 years then why should you hesitate my friend!!..As you
    might have known Electronic Gadegts, poor or Good quality can get worn out
    quickly where we necessarily must have a pinch of Luck too..So dont
    worry buddy!!...Try to service the Refridgerator..It must possibly help
    you out!!..

    Thank you!!..Dont forget to accept the solution...


  • Natesan Sabesan
    Natesan Sabesan Jul 31, 2008

    Hello jb,
    The condenser coil is a natural collector of particles from the air.
    There is nothing you can do to prevent this from happening. So, get in
    there and clean it every few months. All it takes is a brush and a
    vacuum cleaner or shop vac..Remove bottom panel on the front under the doors and use the crevice tool and a magnetic rainbow duster to clean off the coils



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