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My Canon video player rejects the tape when it is inserted...help.

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  • tasdent Jul 31, 2008

    The model is a canon Mv 800i and the cassette used is a tdk mini dv 60. When inserted it takes 5 seconds and ejects it. With no tape inserted the mechanism loads and operates correctly. It is plugged into the power supply so it has full power, as displayed on the screen, so that is not the problem. We have tried different tapes and this made no difference. The screen displays "remove the cassette".

  • tasdent Jul 31, 2008

    We tried this last night, but it made no difference. Have you another solution?

  • tasdent Jul 31, 2008

    The model is a canon Mv 800i and the cassette used is a tdk mini dv 60. When inserted it takes 5 seconds and ejects it. With no tape inserted the mechanism loads and operates correctly. It is plugged into the power supply so it has full power, as displayed on the screen, so that is not the problem. We have tried different tapes and this made no difference. The screen displays "remove the cassette".
    Tried removing the tape and leaving it open and on for longer than an hour, but this did nothing.

  • tasdent Aug 01, 2008

    That would be great to try. The camcorder is longer in warranty.

    Thanks

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  • Master
  • 6,966 Answers

Hi,

To my understanding of your concern, three possibilities:

  • the tapes themselves;
  • loading belt/drive/motor;
  • other mechanical issue.
Related probable corrective actions:
  • Depending on the weather condition in your region/area (rainy, humid, cold, hot), the tapes have a tendency to stick together to the point that the Canon MV800 might not be able to unstuck them and load the single layer of tape across the video head. The machine will sense a fault and therefore request the eject. Suggestions: Keep the machine and tapes in the same room for them to be at same ambient temperature; Before using, power the MV800 a couple of minutes (say 5~10) to warm it up (for possible condensation; Use a cassette rewinder/forwarder to exercise the tapes; and pls verify that the tapes are not dusty, moldy or for the presence of foreign materials such as bits of paper and others.
  • There might be a problem with the loading belt, drive or motor; this of course would require the services of a qualified and competent repair person. However, it is possible to check by visually inspecting the visible mechanism to look for signs of damage/fault;
  • Other mechanical issues could include tape inside/down sensor, spreader arms, capstan motor, pinch roller and the other mechanical. Again, this would necessitate the intervention of a skilled technician.
  • In some instances, it is possible to have foreign objects/materials inside the unit, to try and clean without opening the MV800, a can of compressed air might help. Of course extreme care in using/pointing the nozzle as some components are fragile such as the video head.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Aug 01, 2008

  • Louie  Role
    Louie Role Aug 01, 2008

    Thanks, Ekse.

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  • Master
  • 13,433 Answers

Please provide

-brand
-model
-type of tape

Posted on Jul 31, 2008

  • 2 more comments 
  • Ekse Jul 31, 2008

    it has been reported that this error would be fixable by removeing the tape for around a hour, see this page

    http://xanli.blogspot.com/2008/02/canon-...



    its not actually your model but a close one still, give that a try.

  • Ekse Jul 31, 2008

    Sorry for delayed response, We can try a firmware update incase its a software problem, if that has no effect you may have to send it in for repair.





  • Ekse Aug 01, 2008

    is the camcorder still under warranty?

  • Ekse Aug 01, 2008

    Good solution beni.

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