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This has to do with the document printing properties. When you are ready to print a document, choose properties and make sure you go through the printer settings under that software. The test page only verifies the cartridges. The printer properties of the software control the printer during printing.
Well one thing you should do is when your printing something out before you print make sue that you have selected color not black and white because most printers have a default setting to use black and white. Also make sure that you have color ink available to print.
You can replace by color. Keep in mind if one color is out, it may not print.
You might be able to get around it by selecting black and white printing in the printer settings under the control panel. It's in the advanced settings of the printer.