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I can send a fax but can not receive one hp officejet 6310 all in one

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  • 33 Answers

  1. try isolating the fax machine
  2. disconnect telephone line
  3. disconnect answering machine leaving the fax machine itself only
-Carl

Posted on Jul 30, 2008

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HP 6310 All-in-One. How do I get a fax confirmation?


If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.


The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after each transaction.


To enable fax confirmation from the control panel

1. Press Setup.

2. Press 2, and then press 3.

This selects Print Report and then selects Fax Confirmation.

3. Press to select one of the following, and then press OK.


Off Does not print a fax confirmation report when you send and

receive faxes successfully. This is the default setting.


On Fax Send Prints a fax confirmation report for every fax you send.

Fax

On Fax Receive Prints a fax confirmation report for every fax you receive.


Send & Receive Prints a fax confirmation report for every fax you send and

receive.

Oct 27, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

How to access the fax log on 6310 HP all in one


Hi ,

click on the hp director icon on the desk top or access it from start ?all programs?hp?hp director then in the hp director click on settings after which you will get the drop down menu ,select fax settings and setup and then click fax log.This is how you can access fax log and then you cal calso receive and send ..

hope this helped you call the best

May 11, 2010 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

HP Officejet 6310 All-In-One InkJet Printer Changed home telephone system and now I can send faxes out but cannot receive?


Hi

Check the following link

CAN SEND but CANNOT Receive

  1. Make sure that the fax header contains the full 10-digit telephone number of your HP fax product, including the area code. To modify the fax header, use the following steps:
    1. Press the Setup button () on the product control panel.
    2. Press 4 for Basic Fax Setup, and then press 1 for Fax Header.
    3. Type personal or company information using the keypad, and then press OK.
    4. Type the phone number, including area code, for your HP fax product, and then press OK.
  2. Dial 1-888-HPFaxme and send a fax to the HP Fax Test Service.




Jan 04, 2010 | HP Officejet 6310 All-In-One InkJet...

2 Answers

Can no longer send/receive faxes since switching to digital phone


hi
fax does not work on digital line it only works on analog line........if u want our technician expert then contact us athttp://tinyurl.com/ldnuy2

Jun 21, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Can't send nor receive faxes w/my HP6310. It says shutting down.


Try to reset the device. # and 3 simualtenusly.
#6 is a partial reset
#9 is a full reset

May 06, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

My new 6310 HP won't receive faxes.


Hi

when you installed did you get the fax setup wizard during the installation. If not, you can get it by opening hp solution center-> settings-> fax settings-> fax setup wizard.
You can have the HP solution center icon in the desktop or try with hp Director.

if not you can look at the
hard-copy user guide walks you through all the setup variations, depending on what type of line you have, what components (answering machine, for example), and how you want to handle incoming calls and faxes.

Good Luck

Jan 29, 2009 | HP Officejet 6310 All-In-One InkJet...

2 Answers

Cannot receive faxes


1-are you sure it is in the correct jack? there are two in the back of the printer
2-when you did the install it should have done a fax line check

Sep 20, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Faxing a word document


hi, i would like to know if you have an HP officejet 6300 fax icon???if you have try to print the document using the fax icon DO NOT used the normal HP officejet series icon.if you did used the fax icon it will display the FAX dialog box,input the necessary information needed.just follow the window..
i believe you can now send the fax..

send me feedback for further troubleshooting....

Aug 04, 2008 | HP Officejet 6310 All-In-One InkJet...

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