Question about GE Energy Star WCVH6260F Front Load Washer

3 Answers

GE Energy Star WBVH5200 Front Load Washer

The "Door Locked" message will not shut off.
I keep running through one cycle after another, but message will
not disappear and DOOR WILL NOT OPEN!!!

My clothes are held captive inside!!!!

Kathy from Georgia

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  • 4 more comments 
  • sm012980 Sep 12, 2008

    same issue except the door locked light is on the pump is going and wont turn off unless I unplug it .

  • Anonymous Sep 22, 2008

    Door will not open,and will not wash there is a clicking noise coming from door latch area.

  • gatekids6 Oct 27, 2008

    We cleaned the trap underneath the tumbler, but it still won't drain. I can't seem to shut it off either- the "door locked" light remains on despite efforts to shut it off. Any suggestions?

  • Anonymous Nov 18, 2008

    After a cycle the door locked light just stayed on and the door won't open. I don't know how to take the panel off to reach that lever.

  • bigk420 Dec 03, 2008

    My GE Energy Star Front Load Washer is reading 5.9 instead of 59 min. We removed the panel under the door and cleaned the filter and still no luck. PLEASE HELP!!!!!!

  • Anonymous Feb 13, 2009

    Same problem. Take off the bottom plate and reach up under the washer on the right side. You can pull the locking mechanism down and open the door. I thought I was buying a nice new wonderful washer. Not!

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My GE Energy Star Front Load Washer is reading 5.9 instead of 59 minutes and not washing clothes. We cleaned the filter and still no luck. Please help.

Posted on Dec 03, 2008

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To release door lock remove access panel reach up and pull down a round release tab. door will open

Posted on Nov 17, 2008

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We had the same problem on our GE GBVH: door lock light would go on and off, machine wouldn't run or would get to 1m left in cycle and quit, leaving door lock light on - but door was actually unlocked. Solution was to replace door lock mechanism (140$ part) and so far (1 week) seems to be working. Corrosion in old door mechanism makes me think water was getting in during cycle, especially since problem would usually occur right after the completion of a load of laundry. Before we replaced the part we also unplugged machine and left door open when not in use.

Posted on Nov 24, 2008

  • adrian_tllz Nov 23, 2010

    i changed door mechanism and still does ecactly what u described also changed pump water drains

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