Cleaning rollers and belt come off on one side, cannot figure out how to put back.

First we need to know what brand and model your vacuum is. But usually you would make sure your vacuum is unplugged. Flip it over and look at roller brush part of the vacuum and find the screws that can be unscrewed to remove the cover of the rotating brush. Once that is off, you will find find a belt on the side of the roller that will need to be removed if broken. You will need to pull out the roller and put the new belt in and stretch it to the motor part which will sping the belt causing to spin the roller brush. Then reassemble and screw cover. Plug vacuum and happy cleaning !

This one is so easy! Well, relatively. First, make sure the vacuum is unplugged. Turn it over and you will see that on the rollers a cover. This cover should have about 4 screws holding it on. Unscrew and remove the cover. Note how it was put on. Take a look at the roller brush ends where it goes into the sides of the vacuum. Pull the roller straight out, noting how the pegs that hold it into the vacuum are situated. Take the broken belt off. It might be attached to one side of the roller. Note which side it is on and which side of the vacuum it is on. If it's not attached, no problem, just note which side it should be on. Now, on the bottom where the belt goes around, should be a silver peg that the belt slides over. Sometimes it's hard to see, but it's there. Take the broken belt to the store and match it up to a new one. Some are thinner than others, smaller or rounder than others. Be sure to get the right one. Now, back home, comes the hard part. Put the new belt on the proper side of the roller, only. Try and get the roller back into the vacuum snugly and secure, that's the hard part. Once you do that, holding the roller with one hand, snug against the vacuum, pull the belt down and slide it onto that silver peg. If it needs to be twisted on, do that, but it probably doesn't need to be twisted. Those are mostly older Hoovers. Once you have it on the peg, move the roller around with your hand to settle the belt into the proper position. Don't get upset if the roller pops off, it does that on occasion. Just put it back on and put the belt back on the peg and the rest. Mumbling helps:) With that done, replace the roller cover and you're done, Bob's your uncle! Plug the vacuum in and have at it. Oh yeah, change the bag or empty the bin if necessary so you have a clean start.

It should loop around the roller, Rachelle, then twist one-quarter turn to hook over the motor shaft (the steel one that points straight down). Now, it CAN be hooked over the motor shaft in either of two directions, depending upon which direction you twist it - one way will make the roller run backwards and probably pop the belt back off the shaft. The other way is the correct way - if the roller rotates the correct direction when you bump the power switch, then it's on correctly.

Mine wasn't picking up stuff either. After unplugging the unit, I had to take the yellow top off--unscrew the two screws that are hiding in the 4 indentations on either side. After removing that "hood" I then carefully lifted up the left side of the roller to free it of the belt. A middle piece came out too, which I carefully set aside with the screws. Then I had to clean that whole roller--including prying off the ends and cleaning the debris out of everwhere--so gross.
Then I restored the caps to the roller, threaded the roller back through the belt, turned the roller to make sure the belt was in straight alignment, put that middle piece back, restored the yellow hood, affixed it with the two screws, plugged the whole machine in, turned it on, readjusted the height, and voila!
Check your manual too. If its a gonner I used http://homeappliance.manualsonline.com/manuals/mfg/eureka/4490_series.html as a reference.

Mine wasn't picking up stuff either. After unplugging the unit, I had to take the yellow top off--unscrew the two screws that are hiding in the 4 indentations on either side. After removing that "hood" I then carefully lifted up the left side of the roller to free it of the belt. A middle piece came out too, which I carefully set aside with the screws. Then I had to clean that whole roller--including prying off the ends and cleaning the debris out of everwhere--so gross.
Then I restored the caps to the roller, threaded the roller back through the belt, turned the roller to make sure the belt was in straight alignment, put that middle piece back, restored the yellow hood, affixed it with the two screws, plugged the whole machine in, turned it on, readjusted the height, and voila!

On this particular model the TOP cover is removed. There are 2 phillip screws near the roller and 2 tabs near the back wheels (push in with a flat screwdriver while pulling apart). Pull the hose through cover for easy cleaning. Everything I watched or read were for other models, where the bottom cover was removed :-(

Well it's actually not so bad once you realize where they hid the screws. Gently pull outwards on either side of the housing that surrounds the brush and vacuum.There are no screws for this piece it simply snaps off and on. Once this piece is removed you'll see two phillips type screws on the side where the removable hose attaches. Remove the two screws and pull off the molded section they keep in place. The brush will now come off revealing the rotor that the belts slips over. The belt is placed over the rotor and the brush cylinder in a figure eight. Reassemble and you're ready to go. Now if Shark will only help customer locate a replacement belt you may find this info useful...

Yeah, it’s annoying that the manual doesn’t give more detailed instructions and drawings to help with this, because you do have to take the roller assembly apart sometimes to clean built-up carpet lint off the unit properly. If you don’t do this, I’d expect you’d have more problems.

I have a different model number Bissell Proheat than yours. Yours may have different parts or go together differently than mine, but I'll tell you how I do it on mine and you can try my way out and see if it helps you.

(In all cases where I use left vs. right or front vs. back, as when these terms are used with a car, I am facing the front of the Bissell. I am NOT behind the Bissell, where I would stand when cleaning carpet with it.)


Here's how I put it together. This takes much longer to describe than to do, once you figure out where everything goes and you get the hang of doing it!

Attach the left arm with the two silver rods (ONLY attach the left arm here-- leave the corresponding right arm, which looks like the left arm except it has no silver rods, off the bottom unit of the Bissell, for now) to the left side of the Bissell, with a silver screw with a built-in washer. The screw hole is on the back end of the arm and the arm dips down towards the front of the Bissell and holds the two brushes in position so that they can turn without striking the top of the underside of the Bissell or dragging on the floor.

Put a small silver washer on each long, silver metal post, where the roller brushes will go, and slide it all the way to the left.

Put the larger rubber belt around both metal posts, about halfway to two-thirds of the way down the metal posts.

Slide the brushes halfway down the metal posts and attach the larger rubber belt to the cog wheel on the left side of each roller brush. Then slide both roller brushes with the large rubber belt attached all the way to the left so that the cog wheels are against the inside of the left arm. As you move the roller brushes almost all the way to the left, you may be blocked from reaching the end until you carefully work the rubber belt around a plastic flange on the inside of the left arm, but do this and be sure the roller brushes are up against the inside of the left arm. Make sure the rubber belt is still on each of the cog wheels when the roller brushes are pushed all the way left. If you turn one roller brush, the other should turn, too, because of the belt attached to both cog wheels.

Put the small belt around the small cog wheel on the bottom unit of the Bissell behind the right end of the back roller brush, and also around the cog wheel on the right end of the back roller brush. (The right cog wheel on the front roller brush is the only one of five cog wheels without a belt, when everything is assembled correctly.)

Put a small silver washer on the right end of the silver rod passing through the back roller brush.

NOW attach the right arm, using a silver screw with a washer, to the middle screw hole on the right side of the bottom unit of the Bissell. The right arm should mirror the left arm, so that the two arms hold both roller brushes in position on the right side and straight across the bottom unit of the Bissell. It is normal for the roller brushes and arms to be able to flex up and down a bit, when everything is put together correctly. The built-in washers on the silver screws which attach the arms keep the arms and roller brushes in the generally correct position but allow them to flex.

Now using your fingers you should be able to slowly spin the roller brushes without the brushes contacting the top of the bottom unit of the Bissell and without dragging too low against the floor. Check one more time and be sure the belts are positioned correctly around four of the five cog wheels.

If everything seems right, attach the two side covers. These are not interchangeable; the left cover only fits on the left. The short black screw goes in the back screw hole, and the long black screw goes in front.

Then attach the front cover. It's important to be careful that the hooks on the front cover are inside the side cover holes designed to hold the hooks before trying to tighten the last screw through the tab on top of the front cover. If you aren't careful about this, it's easy for the front cover to be out of position or to break its tab.

Try powering up the Bissell and see if the rollers spin correctly. Remember that the handle must not be locked upright and the trigger must be depressed with the Bissell turned on before the roller brushes will spin. (Sometimes people complain that nothing happens with the unit turned on and the trigger depressed when the only problem is that the handle is in the locked upright position.)

Good luck!

on the top of the base you will see three slots on each side of the top of the base the middle slot has a screw one on each side take those out and the cover will lift off.you will be at the roller and belt.lift up on the roller and put it on the side .you must clean the old rubber left on the motor shaft first before installing the new belt.otherwise the new belt won't last long.slip the belt over the motor shaft then put your roller brush through the new belt.you might have to pull forward on the roller to get it in place because of the new belt ,they are a little tight at the beginning.then alighn your roller ends and put the roller back in their slots.turn the roller by hand till the belt in in the middle of belt guide on the roller .now you can put the cover back on .then your in buisness.

It is meant to come apart for cleaning it up afterwards. Slip the belt over the roller. One triangular end of the roller is bigger than the other, so keep this in mind when sliding it into the cleaning head. Turn the knob to pick up the belt, just like on the vacuum's regular nozzle. Mount the cleaning head, then turn the knob to set the belt onto the motor spindle.