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Hey, you may want to have check if the brush turns by hand without the belt in place. If the brush doesn't turn manually, you'll need to replace the brush.
Here's a quick link to the BISSELL website to assist you.
The 2 metal pins of the motorized brush are not in contact with the vacuum cleaner. or the Motorized brush is clogged up. You have mentioned that it is cleaned, but still give a thorough inspection. For the metal pins, firmly insert the motorized brush into the air-intake nozzle. This will connect the motorized nozzle to the unit power supply.
There is a good chance the belt is broken. The reason belts break is because the brush seizes up due to hair wrapping around tight at the ends of brush. Inspect closely with a flash light to check for this.
Remember that the brushes turn best when the handle is tipped back. If this does not work, remove the brush assembly and insert a flat screwdriver into the square hole that the pin on the brush usually fits into. Try to turn the fitting. If it won't turn, the air driven turbine has seized up and will require replacement.
Usually when the brushes won't turn it is due to a bad turbine. Insert a screwdriver into the square hole that the pin on the brush fits into, and see if it turns. If it is seized up, the turbine assembly will need to be replaced.
(1) Remove the brush block and assure the presence of the square drive pin on top of one brush. It should be about 1/4 inch square, two inches long to connect o the drive mechanism.
(2) Remove and clean the filter screen from the base, behind the brushes. Squeeze the two red tabs together, and pull down from the base. Clean the hiar/debris from the screen.
(3) Assure the Brush Speed knob on the hood is NOT set to the OFF position.
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