Question about LG CHOCOLATE VX8500 Cellular Phone

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"use genuine battery"

Does that phase mean anything to anyone? i've never had any problems with this phone in the 8 months or so i've had it. but today, i was in the middle of checking my voice mail when the call disconnected and a display came up on the screen that said "Use Genuine Battery" and started a ten second countdown before turning itself off. Now i can't turn it back on without it doin the ten second countdown switch-off again. i've tried taking the phone battery out and putting it back in, but i get the same display when turning it back on. i have dropped my phone in a nearby river, and saved it. Now like maybe... 3 months later, it's starting to say "Use Genuine Battery" and counts down and turns off my phone. This has only happened once to my knowledge. Can someone tell me why it's doing that and what should I do about it ? I have the LG Strawberry Chocolate and I've had it since August 2007. I'm probably going to buy a new phone, so like yeah... But I'm going to have to stick to this one for a while. So what do I do ?

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  • emilykp12 Nov 02, 2008

    I hate it, real stupid. But hey dont get a new battery or anything. Ive had the same problem like I dunno, seven times. I just take the battery out and put it back in, then it'll do the genuine battery thing.. keep taking it out, sometimes i have to leave it out over night ): it'll work again. try usuing the charger. switch up doing things, mine always goes back to normal. for instance:ITS DOING IT RIGHT NOW. ugh.

    have a nice day,

    <>< verizon phone costomer.

  • jc200128 Dec 28, 2008

    replace battery twice still getting use genuine battery. what can be done?


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Sadly it does happen to these phones more often then it should...

The best you can do is either get a new battery from your local dealer(or online) or just clean the contacts really good with a q-tip and rubbing alcohol.

If the phone receives a charge that isn't the rated from it's normal battery it freaks out and says that you're using a poor battery... It's really stupid.

Posted on Aug 02, 2008

  • Fred Munson Oct 16, 2011

    The easiest way to resolve this is to remove battery, plug in charger with no battery and while plugged in, reinstall battery. This worked for me.


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I used the rubbing alcohol idea on my LG Chocolate slider phone and it fixed the battery problem right away. Thank you!

Posted on Dec 11, 2009

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