Question about Samsung YP-Z5FA MP3 Player

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Samsung YP-Z5F Hi, i have a problem i hope to resolve. The connection from my Samsung YP-Z5F to the computer is not working. When I put in the USB, the screen shows that the battery is loading, but in never connects with the computer. I can't transfer music, the battery dosen't always work.. so it's basically not working. I already have som music on there, but just oldies since i can't do anything. I mailed the Samsung support servie and i never got the answer i was looking for, then i mailed them again, and never got an answer.. so i just want to know, what is wrong and why won't it connect? I have installed the installation cd, but still? nothing.. Please help me, i really don't feel like buying a new mp3 =( .. / Cristal.

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  • trystan44 Aug 09, 2008

    I got the same problem. It worked fine, then sudently stoped. I have tried on two pc's. no responds what so ever, I can get the battary to recharge but that just it. my pc's just cant see anything like there is nothing connected. So I got to lisen to my five albums I had when it worked. anyway. in order for me to recharge the battery I need to connect it to usb then have to turn the mp3 off and then press the hold button, only then can I recharge with the full effect. I also noticed that the only way to open my music on the mp3 itselv it thought the browsing, when I click on artist or music, nothing shows up.

  • JOSE VASQUEZ
    JOSE VASQUEZ Aug 10, 2008

    CUANDO CONECTO EL MP3 AL COMPUTADOR NO LO LEE. BUSCO INFORMACION DEL SISTEMA, ,LUEGO PULSO VERSION Y SALTA PARA MUSICA . POR FAVOR AYUDENME

  • Anonymous Oct 08, 2008

    I'm having the exact same problems..

  • SUCHaL Oct 30, 2008

    Same problem

  • Anonymous Jan 22, 2009

    Pretty much the same as above. Just stopped working properly one day. No communication with player and comp. Doesn't always charge when I plug it in. Have to browse for the music already on there.

  • Anonymous Feb 09, 2009

    yeah i have the same problem, but all of my song that i had on the mp3 disapperad, the program doesnt work, and if i enter thru the *this computer* map it always shows the mp3 map but not anymore, anyone know what to do?

  • Anonymous May 07, 2009

    Exactly the same problem. Downloading that programme doesn't help. It just says that there are no drivers for the mp3 player and to fix the problem you have to register the programme

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I've had various issues similar to those described, and can offer the following trouble-shooting and/or work-around tricks that I've had success with:

Sometimes, when I come to use it I find that it won't turn on at all, but it's most likely because it's been a while (several weeks) since the last time that I used it.  The battery does seem to lose its charge over this time.  All I do is to charge it up for several hours, (or even overnight).  It usually charges best by leaving the unit OFF when plugging in the USB cable to the PC, just like a cell phone does.

As for the problem with the PC recognizing it, sometimes it just takes a few minutes. I have winXP.
First, open MyComputer.  If the mp3 player doesn't show up as another drive after about 60 seconds, press the F5 key to 'refresh'.  Sometimes closing MyComputer, then re-opening it makes a difference, too.  You might also want to try a different USB connection, like using one in the back of the PC instead of the front (or vice-versa).

Sometimes, though, it doesn't hurt to just press the RESET button at the bottom side (6 o'clock position when holding it upright and facing you).  With it turned ON, I insert a paper clip that's been partially straightened out, holding it in for about 3 seconds.

Good luck!

Posted on Mar 14, 2009

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I had the same thing with my yp z5f as cristaal wrote.
I could not recharge it for 2 days, and the pc didn't find it.
I tought it is over, i have to give up.
Then, I did the same as trystan44 suggested, and it worked!
So I connected it to the pc, turned off the appliance, and pressed the hold button.
After about 15 minutes charging I tried to turn it on. Now, it is working with the pc, I can turn
it on without the cable. Thanks for the advice!

Posted on Apr 22, 2009

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