Question about Polaroid SprintScan 4000 Film Scanner

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Reconecting my scanner to my computer

I turned the power of on my computer for 4 days, when I turned it back on I lost the connection and now my computer can't find the scanner. The scanner has two lights on it green and yellow, they are both flashing. I reloaded the program several times but it still doesn't work. the last helper i had said i must go to scanners and remove and reinstall the program again. when I tryed to do that I lost contact with the support person. I still have not corrected my problem. Help me please.

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maklean
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SOURCE: SprintScan 4000

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Posted on Jul 30, 2008


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My 2004 Suzuki Aerio will not start


the scanner drops out when the power voltage drops too low.
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paul here i am, what happened, you suddenly ended our session, do you still have the script? we can continue it there if you want. just watch out for my reply.

Jul 30, 2008 | Polaroid SprintScan 4000 Film Scanner

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Do i need software like ocr so that the lexmark x6650 scanner can work


If you are scanning documents for editing or saving them as PDF, you will need to install the OCR scan software. The Lexmark OCR scan software is available only on the installation disc that came with your printer. If you lost the disc, please contact Lexmark Technical Support Center to request for one.
If your scanner was working before, it could be just a slight communication problem. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

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  3. Delete the Lexmark print object.
  4. Reboot computer.
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Hi Good day!! Follow this method to remove your paper jam:

1. Check to make sure that the power cord is securely plugged into an active wall outlet if your printer is not turning on.

2. Make sure that the USB cable connecting your computer to your printer is securely connected if your printer powers on but will not perform a print job.

3. Remove a paper jam if the "Check Paper" light on the front of the printer is blinking. To do this, first turn off the printer and unplug the power cord from the printer. Open the front cartridge door and locate the jammed paper. Gently pull the jammed paper toward you. Plug the printer back in and turn it back on.

4. Connect your printer to a different USB port on your computer if you are experiencing slow printing. The slowness could be due to a connection problem with your computer's USB port. After you've switched the port, try your print job again.

5. Make sure that a phone line is securely connected from a phone jack to your printer if you are having trouble sending or receiving faxes.

6. Clean the scanner surface if your scans are blurry or have vertical white or black lines. To do this, spray the a soft, lint-free cloth with a mild glass cleaner. Wipe the scanner glass with the cloth and then dry it with another clean lint-free cloth.

7. Hard reset the printer if you are having trouble solving your problem. Turn the printer off and remove the power cord from the wall outlet. Wait at least 15 seconds and plug the cord back in. Power the printer on and try your job again.

8. Restart your computer if you can't solve your printing or scanning job. Sometimes restarting the computer can solve an unseen problem.

Don't forget to vote thanks!!!

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1 Answer

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When the light bar flashes or blinks, the built-in diagnostics are reporting the hardware is not functioning as expected; it does not necessarily mean the scanner is defective. Before contacting HP for service, perform the following:
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1 Answer

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Please respond with the scanner make/model and one of us can verify the connections required.

Joe

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Verify cables connected properly to the back of the scanner
If the scanner is a parallel port scanner it is likely it has two available connections on the back of the scanner. Verify that the cable coming from the computer is connecting to the IN, Computer IN, computer, or similar connection.
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If your scanner is not getting power it is recommended that you check the connections ensuring that they are connected properly to the back of the computer and from the scanner to the wall. If you have the scanner connected to a power strip and or surge protector it is temporarily recommended that you connect the scanner directly to the wall.
If the computer scanner is getting power, you should notice the inside light come on when the power is first received by the scanner.
After checking the connections you still get no power to the scanner, it is recommended you contact the manufacturer of the scanner.
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If you have another device connected in between the scanner and the computer, turn off the computer and temporally disconnect the devices connected to or from the scanner. If, after disconnecting these devices, the scanner works, it is likely that another device may have issues or may be unable to work with other parallel devices.
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Verify the LPT port mode
PC users ensure that the LPT port mode within the computer BIOS is set to either EPP or bi-directional mode and/or try alternating between these two modes.
Update the drivers
Verify that the latest drivers are installed for the operating system being used on your computer. A listing of computer scanner manufacturers and links to the drivers pages can be found on our scanner drivers page.

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