Question about Maytag Neptune MAH5500B Front Load Washer

2 Answers

NEPTUNE DOOR LOCK

WHERE ARE THE 3 SCREWS ON THE TOP OF THE CONSOLE?
MY DOOR IS LOCKED AND IT WILL NOT OPEN

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I have to agree with Fix-it Marty. When you pull the manual release in side you fabric softner/ soap dispenser, this will allow you to open the door. There is a tab towards the front of the dispenser on the inside that holds a green, plastic looking cord. Please have some towels ready in case all of the water has not drained out of the machine fully.

Posted on Aug 09, 2008

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You may find help at ttp://www.applianceaid.com/neptune3.html#lock
the Neptune's have a manual release cord

Posted on Aug 02, 2008

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1 Answer

I'm getting an "FL" message.


FL - Failed to Lock
Door lock monitor switch in door lock mechanism unable to communicate to control board the door is locked.

1.Check wire connections in harness leading from machine control board to door lock mechanism.
2.Check solenoid and door lock enable switch in door lock mechanism.
3.Replace responsible component.

You can get it at a local appliance parts dealer near you or online and to replace it you will need to open the door, remove the screws that run though the hinges into the cabinet and the ones straight across on other side, pop the top of the front panel loose and take off, remove the screw at the top of each side and raise the top panel and swap it out; check this DIAGRAM PARTS LOCATION

Hope this helps.

Aug 10, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

HOW DO YOU REPLACE THE DOOR LOCK I NEED TO KNOW HOW TO GET AT THE LOCK THE WASHER ONLY LOCKS IF YOU HOLD IN ON THE TOP OF THE DOOR


Disconnect power then open the dispenser cover and remove the four screws securing the dispenser bezel to the top cover then lift the bezel off. The top cover with the dispenser bezel off can be lifted to the rear of the machine to access the door locking mechanism, but you have to remove the front panel first.

Open the machine door and remove the four screws located vertically along the inside lip of the door opening. These screws hold the front panel to the front shroud assembly.
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Once the four screws are removed, grasp and press in on the upper edges of the front panel posts then twist it inward to release the clips holding it to the cabinet. Tilt the top of the front panel then move it away and set it aside.
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The top cover is held on each side of the cabinet by two hold down brackets. Locate and remove the 5/16" hex-head screws holding each bracket.
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Swing the bracket to the outside and unhook it from the slot in the top cover lip.
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Open the door then lift the front of the top cover and tilt it toward the rear of the machine. The door locking mechanism can now be removed and replaced.. Reinstall the top cover and the front panel by following the removal steps in reverse order.

Jan 19, 2011 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

I need instructions on how to replace front boot seal on my neptune front load washer


Disconnect power supply to unit then remove 2 10mm screws from washer back.
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Slide the top cover towards the rear to clear the screw head from flange on the bottom side of the top cover.
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Pull the dispenser drawer out completely then remove five screws attaching console as shown. Roll the console down and lift it away from washer.
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Open the door then expand the boot clamp spring located at the 6 o'clock position and remove the boot retaining clamp.
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Pull the boot from the lip formed into the front opening then remove the four screws attaching the top of the front panel to the cabinet.
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Lean the front panel forward then disconnect the wire harness to the door lock and switch assembly.
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Lift the front panel off the bottom brackets and move it out of the way.
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Loosen the boot clamp at the 12 o'clock position then remove the **** and the boot.
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Install the new boot aligning the index tabs on it with the screws on either side of the fill tube.
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Secure the boot with the clamp then reconnect the door lock and switch assembly harness and reinstall the front panel. Put the boot over the outer lip of the door opening then secure it with the boot retaining spring. Reinstall the console and the top cover in reverse order of the removal steps.

Please make sure to accept the solution should you find it helpful. Accepting a solution will not stop you from communicating with the expert. You can still communicate with the expert as long as you need assistance regarding the issue stated herein.

Jan 03, 2011 | Maytag Neptune MAH9700 Front Load Washer

1 Answer

My machine is showing the code FL machine has problems locking. How do I resolve this problem


Your Maytag Neptune Washing Machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
Door lock monitor switch in door lock mechanism unable to communicate to control board the door is locked.
1.Check wire connections in harness leading from machine control board to door lock mechanism.2.Check solenoid and door lock enable switch in door lock mechanism.
3.Replace responsible component.

Dec 07, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag front load washer Neptune MAH5500B codes FL and DO


There is an emergency access cord provided for the manual unlocking of the washer door and can be accessed by removing the dispenser bezel. Open the dispenser cover and remove the four screws securing the dispenser bezel to the top cover then lift the bezel off. Once the bezel is removed, look for the nylon cord near the door lock assembly through the opening left by the dispenser bezel. Pull the cord away from the door lock assembly to pivot the mechanical opener and push the locking lever into the open position. Open and close the door several times then start a new cycle.

Check the door lock assembly if the problem persists and replace it when necessary. Disconnect power to the washer prior to servicing to avoid the risk of electric shock.

Access to the door lock assembly requires the removal of the front panel, dispenser bezel, and lifting of the top cover.

Open the dispenser cover and remove the four screws securing the dispenser bezel to the top cover then lift the bezel off.

Open the washer door and remove the two screws securing the door hinge and the front panel to the front shroud assembly. Do the same to the two screws on the opposite side of the door opening.

Disengage the front panel posts from the clips located on the face of the cabinet by grasping the upper part of the front panel posts and pressing in on the outer edges then twisting it inward. Once the front panel posts are released from the cabinet, tilt the front panel away from the cabinet and remove it.

Remove the two 5/16" hex-head screws securing the two top cover hold down brackets; one on each side. Swing the brackets to the outside to unhook it from the lip of the top cover then lift the top cover to expose the door lock assembly. Prop up the top cover to prevent it from falling back into position while accessing the door lock assembly.

Disconnect the wiring harnesses from the door lock assembly and the two mounting screws then rock the top of the assembly forward and lift it off the front shroud assembly.

Clean the wiring terminals and the connectors then reseat the connectors several times. Replace the door lock assembly when the problem is not resolved.

Install the new door lock assembly in reverse of the steps given above. Review the steps thoroughly for easy reassembly of the washer. Make sure the wiring harnesses are properly and firmly seated to the door lock assembly terminals. The door lock assembly is part number 22004435.

Mar 22, 2010 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Maytag Neptune washer shutting off in mid cycle


It must be the timer that is causing the control board or "computer", as you call it, to shut the cycle down, especially when the machine shuts off at almost exactly the same point in the cycle. The control board energizes the timer motor and monitors changes in the timer inputs. It will open the power supply line relay and shut off the machine if the timer inputs do not change within 5 minutes of continuously energizing the timer motor. It means the timer motor is stuck or the timer internal cam is broken at the point where the machine shuts off. Replace the timer (part #22002867) to fix the problem.

Disconnect power to the washer and remove the three screws securing the console's rear cover plate across the console's rear top edge.

The console has six locking feet that secure it to the top cover. Gently rock the top of the console forward then push the bottom of the console toward the back of the machine to release the locking feet from the slots on the top cover. Once the locking feet are released, remove the timer knob by pulling it off the console; lift the console then flip it forward onto the top cover to access the timer.

Disconnect the timer wiring harness then remove the timer mounting screw.

Lift the timer locking tab near the end cap and slide the timer toward the end cap to release the timer retaining tabs from the slots in the console. Lift the timer off the console then install the new timer.

Align the three tabs of the timer with the slots on the console then insert the tabs into the slots.

Lift the locking tab slightly then slide the timer back into position until the locking tab can engage with the slot provided in the console. Secure the timer with the mounting screw then reconnect the wiring harness.

Reinstall the console by lining up its six locking feet with the slots on the top cover. Insert the locking feet into the slots then rock back the console into position. Secure the console's rear cover plate across the console's rear top edge with three securing screws.

Mar 09, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune; power on but won't start to wash


does the "door locked" light ever come on? if it does, you may be able to get away with just the wax motor in the latch assy. Usually this call requires a control board as well. A bad board can be confirmed by looking for a burned resistor on the board itself(in the console) remove the screws along the top of the console and rock the console forward. The back will remain in place with some components attached to it. there also should be a tech sheet stuck in there with some diagnostic tests on it

Sep 02, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune door lock stuck!!!


Try these steps:

1.) Take the washer outside. 2.) Loosen the two screws on the back panel and remove the back panel. The pump sits on the left-side of the opening. There's a black water hose with a metal clamp; 3.) squeeze the metal clamp with your fingers until it's loose enough to slide away from the pump. 4.) Separate the hose from pump and the trapped water will pour out and the door will then open; and 5.) clear any blockage from the drain hose and the pump.

Jul 01, 2009 | Maytag MAH6700AWW Neptune Front-Load...

1 Answer

Water is leaking out of the machine Im not quite sure where from.I guess pouring out would describe it better .It`s not coming from the door.


leaks are usually from valve /dispenser area on top left or from door boot. to check valves open top cover by removing 2 or 3 torx/ 1/4' screws at rear and slide back. check underside of dispenser for cracks, check rubber hose connecting valves to dispenser.
to open front and check around boot, remove top cover, remove screws beside dispenser opening (remove drawer) snap control console off starting at dispenser side. On older non teardrop front disconnect and remove interface cables from ccu at rear (ribbon cable in clips on right side. On new teardrop models remove teardrop by unsnapping at top then work down carefully, then unclip console starting at left, disco cables at right side of interface. remove lower kick panel with 3 screws on bottom. then remove 2 front panel screws. remove 2 door lock asm screws and spring clip around boot, then 2 front panel top screws. panel comes right off, carefull of boot. door lock stays behind.

Apr 20, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

How do I open the top of my front load washer (Neptune Mod. MAH3


there 3 screws on the back u take off but to take door latch off u dont need top off u open your door take the spring off the front of your boot then remove the screws from door latch reach back there behind boot unplug put new in and put back togather

Apr 08, 2009 | Maytag MAH6700AWW Neptune Front-Load...

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