Question about Rowenta Steam Generator DG050 Iron

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Screwdriver I need to reattach the hose from the base of the steamer to the iron. I can't find a screwdriver that will fit the base so I can open it.

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It is probably a "tamper-proof' Torx head screw and you will need to get a set of tamper-proof Torx bits. Be certain the tamper-proof Torx bit will fit into a bit holder shaft ssmall enough in diameter to fit into any recessed holes that the screws are currently in.

Posted on Feb 04, 2009

  • misterdarryl Sep 15, 2011

    You can find the tamper proof torx bits at O'Rileys Auto parts. There is a set for only $2.99 but it has a 1/2" shaft and won't fit in the recessed holes. There is a set for $20.99 with a 1/4" shaft. I just drilled out the holes to fit the 1/2" shaft and it worked fine, just make sure it's not plugged in.

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first, i'll apologize for not posting pictures with this, but i didn't have a camera handy when i "fixed" it. i'll do my best to explain the sitch.

i also have a sunbeam 4124 whose retractor was jammed...the cord would not release more than two feet or so, nor would it retract. i was able to disassemble it, but broke some internal retaining clips meant to hold the retractor housing to the iron. WARNING!! do not attempt this if you do not want to void your warranty. i can only assume that the manufacturer did not want you to disassemble the cord return housing and as such, hid the retaining clips where it would be impossible to disengage them. i got lucky and only broke one set of the retaining clips....if you carry on, you stand a chance of breaking both sets, which will not allow you to reattach the retractor housing to your iron securely. best thing to do is call sunbeam and have them send you a new iron, but if you're bent on fixing it yourself, here's how i did it (you'll need one medium philips head screwdriver):

1) remove the rubber feet from the bottom of the iron. this will expose two screw holes (the third foot under the retractor button has no screw; this is the side where the reaining clips are buried).
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3) WARNING! this is where you have a good chance of breaking your iron. pull the base of the iron really hard, rocking it from side to side. there are two sets of retaining clips recessed in the housing of the iron. the button will come with the base of the iron, the entire cord retraction assembly is self-contained. you can carefully use a screwdriver to pry the two halves apart. also, be careful not to pull too hard as the electrical connections between the iron and the retractor assembly has only about 2 inches of slack, though the connections are just wire-nut'd together and could be reassembled in a pinch.
4) after the retractor housing is separated from the iron, remove the housing cap by unscrewing the four screws.
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here's where my iron was broken....the coil spring is contained by a plastic tray that had snapped, probably due to somebody pulling the cord out too hard. a section of the tray had jammed itself into the inside of the housing, immobilizing the winding mechanism. my only recourse was to completely remove the spring and permanently extend the cord all the way (not one of the features i bought the iron for anyway, so what the heck). PLEASE be careful unwinding the spring if you have to do it....wouldn't want anybody poking out an eye inadvertantly.

6) reassemble the retractor housing by screwing the cap back on with the four screws
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hope this helps!

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