Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Excessive frost on coils

At first the fresh food side stopped working, then the freezer. I noticed that the coils and everything else was full of frost, I thawed it and looked like the defrost heater was burned, but I checked and got continuity. I cannot find a defrost timer. How do I check the other defrost components?
By the way the fan and everything else seems ok as far as I can tell.
I am trying to save the refrigerator since it is only 4 years old.

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  • lynng03 Aug 03, 2008

    ge refrigerator side by side is not cooling or freezing

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Newer refrigerators have defrost modules or micro computer circuit boards. the wiring diagram should have test for checking the defost system. by pressing the light switch so many times in so many seconds.

Posted on Aug 04, 2008

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2 Answers

Freezer working fine, fridge not at all


Brand name and model would help but here is a guess. Most frost free refrigerators have the main cooling unit in the freezer area side. To get the fresh food side cold, there is a small fan in the freezer side that blows cold air to the fresh food side through a duct work or trap door. If that fan stops or fails for and reason, the first place you will notice the temp rise is in the fresh food section. See if you can hear the freezer fan running. You may need to push in the door switch for the freezer light to hear the fan because they sometimes run the fan wiring through the door switch. It may stop when door is opened.

Apr 03, 2015 | Refrigerators

1 Answer

Whirpool side by side freezer working but fridge not


Hi emmaubiera86,

The issue with the freezer working but the fridge is not is usually the result of a defrost problem. The first thing to check in this case is the freezer area. Look at the back panel inside the freezer. If you notice frost covering the back panel, you have defrost problem. One of the things that happens during this defrost problem is Air cannot circulate from the freezer(where the cold happens basically) to the fresh food section. The coils inside the freezer are the only part inside the whole refrigerator that "get cold". They need to stay free from excess frost build up so that air can pass through the coils and reach the fridge section of your machine.

Hope it helps.

Thank you for using FixYa.

May 07, 2011 | Whirlpool Refrigerators

1 Answer

Hello! Help the fridge side is not cooling ( warm)the freezer is fine???


Hi patsilke,

This complaint is usually the result of a defrost problem. The first thing to check in this case is the freezer area. Look at the back panel inside the freezer. If you notice frost covering the back panel, you have defrost problem. What happens when you have a malfunction in the defrost system is the air cannot circulate from the freezer to the fresh food section. Also, excess frost builds up within the coils inside the freezer. This is what is blocking the air flow to the fresh food section.

Hope it helps.

Thank you for using FixYa.

Apr 03, 2011 | Whirlpool 25.4 Cu. Ft. Side-by-Side...

1 Answer

I have a GE GSL25JFPBS side by side. Freezer works okay, but refrigerator does not. Coils in rear of freezer are frosted toward the bottom of the coils. I shut down the freezer, removed frost, blew out...


You wake up in the morning and go to the refrigerator to get some breakfast. When you get out the milk, juice or whatever it is you get for breakfast, you notice something is wrong. It's not cold! The next thing you do is open up the freezer and see if that is still working properly. Wheeew it is. But why?
What you probably didn't notice was that the freezer has not been going through it's normal defrost cycle. Because of this un-noticed event going on, there has been frost building up on the evaporator coils that doesn't belong there. After this frost continues to build up over the course of a few days to a week or so, now you are going to start to notice the effects.

Here is what's happening when you have a malfunction in the defrost system.
  • Air cannot circulate from the freezer(where the cold happens basically) to the fresh food section.
  • Your refrigerator will run constantly to try to cool the fresh food section. This will develop a new set of problems with your refrigerator. More on that later....
  • Excess frost builds up within the coils inside the freezer. This is what is blocking the air flow to the fresh food section
  • Usually you will notice the icemaker will stop making ice. Poor air flow and not quite cold enough temperatures in the freezer cause this
  • Water will not come through the dispenser on the door. Cold air settles, the water resovoir will freeze.
  • Compressor may overheat and shut off. This is when you hear, click, click, click. Not good
  • Ice Cream in the Freezer will start to get soft. That's really not that bad. lol
What can you do about this. Let me explain the defrost system in general so you get an understanding of what is going on.
The coils inside the freezer are the only part inside the whole refrigerator that "get cold". They need to stay free from excess frost build up so that air can pass through the coils and reach the refrigerator section of your refrigerator. Every eight hours or so, depending on the type of defrost timer or control you have, the compressor and fans will shut off and the machine will go into defrost mode.When the refrigerator is in defrost there is a heater that is tied into the evaporator coils inside the freezer that comes on. This heater is behind the rear panel inside the freezer where the evaporator coils are located. It melts the frost that has accumulated over the course of time. After about thirty minutes the machine comes out of defrost and goes back to normal operation.
Now the air can continue to pass through the coils and keep the freezer frozen and the refrigerator cool and everybody is happy. you have to be able to do a continuity test on the defrost therrmostat as well as the defrost heater 79 precent of the time it is the thermostat that is defective if you receive both postive results after testing both of these and they both passed your continuity test then you would look at the defrost timer or in some models the board on the back side under the panel of the fridge if you have any further questions message me back and please remember when this chat has concluded to rank how this opinion has helped in your appliance situation so that i may continue to help people like yourself in the future with similar situations Thanks again Rick

Jan 22, 2011 | GE GSL25JFPBS Side by Side Refrigerator

1 Answer

The fridge is not working. The freeze is working fine. The fridge is not producing any cold air.


Hi shannon_sell,

You can start addressing this issue by looking at the back panel inside the freezer. If you notice frost covering the back panel, you have defrost problem. What happens when you have a malfunction in the defrost system is tha air cannot circulate from the freezer to the fresh food section. Also, excess frost builds up within the coils inside the freezer. This is what is blocking the air flow to the fresh food section. The defrost system consists the defrost control or timer, thermostat and heater. Also, you need to check if the evaporator fan is working.

Hope it helps.

Thank you for using FixYa.

Jan 17, 2011 | LG LBC22520S (224 cu ft) Bottom Freezer...

1 Answer

Refrigerator is not cooling but frezer side is


What you probably didn't notice was that the freezer has not been going through it's normal defrost cycle. Because of this un-noticed event going on, there has been frost building up on the evaporator coils that doesn't belong there. After this frost continues to build up over the course of a few days to a week or so, now you are going to start to notice the effects.

Here is what's happening when you have a malfunction in the defrost system.
  • Air cannot circulate from the freezer(where the cold happens basically) to the fresh food section.
  • Your refrigerator will run constantly to try to cool the fresh food section. This will develop a new set of problems with your refrigerator. More on that later....
  • Excess frost builds up within the coils inside the freezer. This is what is blocking the air flow to the fresh food section
  • Usually you will notice the icemaker will stop making ice. Poor air flow and not quite cold enough temperatures in the freezer cause this
  • Water will not come through the dispenser on the door. Cold air settles, the water resovoir will freeze.
  • Compressor may overheat and shut off. This is when you hear, click, click, click. Not good
  • Ice Cream in the Freezer will start to get soft. That's really not that bad. lol
What can you do about this. Let me explain the defrost system in general so you get an understanding of what is going on.
The coils inside the freezer are the only part inside the whole refrigerator that "get cold". They need to stay free from excess frost build up so that air can pass through the coils and reach the refrigerator section of your refrigerator. Every eight hours or so, depending on the type of defrost timer or control you have, the compressor and fans will shut off and the machine will go into defrost mode When the refrigerator is in defrost there is a heater that is tied into the evaporator coils inside the freezer that comes on. This heater is behind the rear panel inside the freezer where the evaporator coils are located. It melts the frost that has accumulated over the course of time. After about thirty minutes the machine comes out of defrost and goes back to normal operation.
Now the air can continue to pass through the coils and keep the freezer frozen and the refrigerator cool and everybody is happy. there are four parts of the defrost cycle the defrost timer the defrost heater the defrost thermostat and the fan to assure that the thermostat and heater are working properly do a continuity test on both of these and assure that the fan is spining as well 90 percent of the time it is the defrost thermostat these are located behind the panel in your freezer lwhen you take off the panel you should find ice on the condensor in which you will have to deforst either by the hot water method or using a hair dryer lastly you would look at replacing the defrost timer note some units do not have the deforst timer instead it is built into the control board on the rear of the machine if you have any further questions please message me back and please remember to rank how this opinion has helped in your appliance situation it allows us to keep our rating up in order to help others with the same type of situations Thanks again Rick

Jan 16, 2011 | Frigidaire Refrigerators

1 Answer

Freezer back panel ice up, refg. not cooling


What you probably didn't notice was that the freezer has not been going through it's normal defrost cycle. Because of this un-noticed event going on, there has been frost building up on the evaporator coils that doesn't belong there. After this frost continues to build up over the course of a few days to a week or so, now you are going to start to notice the effects.

Here is what's happening when you have a malfunction in the defrost system.
  • Air cannot circulate from the freezer(where the cold happens basically) to the fresh food section.
  • Your refrigerator will run constantly to try to cool the fresh food section. This will develop a new set of problems with your refrigerator. More on that later....
  • Excess frost builds up within the coils inside the freezer. This is what is blocking the air flow to the fresh food section
  • Usually you will notice the icemaker will stop making ice. Poor air flow and not quite cold enough temperatures in the freezer cause this
  • Water will not come through the dispenser on the door. Cold air settles, the water resovoir will freeze.
  • Compressor may overheat and shut off. This is when you hear, click, click, click. Not good
  • Ice Cream in the Freezer will start to get soft. That's really not that bad. lol
What can you do about this. Let me explain the defrost system in general so you get an understanding of what is going on.
The coils inside the freezer are the only part inside the whole refrigerator that "get cold". They need to stay free from excess frost build up so that air can pass through the coils and reach the refrigerator section of your refrigerator. Every eight hours or so, depending on the type of defrost timer or control you have, the compressor and fans will shut off and the machine will go into defrost mode When the refrigerator is in defrost there is a heater that is tied into the evaporator coils inside the freezer that comes on. This heater is behind the rear panel inside the freezer where the evaporator coils are located. It melts the frost that has accumulated over the course of time. After about thirty minutes the machine comes out of defrost and goes back to normal operation.
Now the air can continue to pass through the coils and keep the freezer frozen and the refrigerator cool and everybody is happy.you need to do a continuity test on the defrost thermostat this is the one piece that i find mainly is the reason out of most of the repairs on fridgerators that i do also while testing defrost thermostat also test the defrost heater and assure that the fan is working as well lastly you would replace the defrost timer if all else checked out in proper working order if you have any further questions message me back and please remember to rank how this opinion has helped Thanks again Rick p.s to access the defrost cycle parts you have to remove the rear panel in your freezer

Jan 15, 2011 | Amana ARS2661B Side by Side Refrigerator

1 Answer

The freezer is working good, but the refrigerator does not cool. there was frost built up in the back of the freezer, Defrosted it, but it did not help. ,


What you probably didn't notice was that the freezer has not been going through it's normal defrost cycle. Because of this un-noticed event going on, there has been frost building up on the evaporator coils that doesn't belong there. After this frost continues to build up over the course of a few days to a week or so, now you are going to start to notice the effects.

Here is what's happening when you have a malfunction in the defrost system.
  • Air cannot circulate from the freezer(where the cold happens basically) to the fresh food section.
  • Your refrigerator will run constantly to try to cool the fresh food section. This will develop a new set of problems with your refrigerator. More on that later....
  • Excess frost builds up within the coils inside the freezer. This is what is blocking the air flow to the fresh food section
  • Usually you will notice the icemaker will stop making ice. Poor air flow and not quite cold enough temperatures in the freezer cause this
  • Water will not come through the dispenser on the door. Cold air settles, the water resovoir will freeze.
  • Compressor may overheat and shut off. This is when you hear, click, click, click. Not good
  • Ice Cream in the Freezer will start to get soft. That's really not that bad. lol
What can you do about this. Let me explain the defrost system in general so you get an understanding of what is going on.
The coils inside the freezer are the only part inside the whole refrigerator that "get cold". They need to stay free from excess frost build up so that air can pass through the coils and reach the refrigerator section of your refrigerator. Every eight hours or so, depending on the type of defrost timer or control you have, the compressor and fans will shut off and the machine will go into defrost mode. When the refrigerator is in defrost there is a heater that is tied into the evaporator coils inside the freezer that comes on. This heater is behind the rear panel inside the freezer where the evaporator coils are located. It melts the frost that has accumulated over the course of time. After about thirty minutes the machine comes out of defrost and goes back to normal operation.
Now the air can continue to pass through the coils and keep the freezer frozen and the refrigerator cool and everybody is happy. Therefore you should do continuity test on the tstat the heater and check the fan as well the last thing that you would check would be the defrost timer all three of the first parts can be found behind the back panel in the freezer If you have any further questions please remember when this chat is concluded to rank how this opinion has helped Thanks again Rick p.s we love 4 thumbs for answering free chats lol also if there is ice built up in the back of your freezer defrost it with a hair dryer Thanks again Rick

Dec 28, 2010 | Amana ABB1927DE Bottom Freezer...

2 Answers

Freezer Side is fine bit refrigerator side isn't cooling. Vents have been cleaned.


Pretty common problem among refrigerators. Look to see if you have frost on the rear wall of the freezer just above the lower basket. If you see frost on the rear panel, it most likely has about 3 to 4 inches full of frost on the coils behind that panel. If it does, you will have to remove the lower rear panel, and defrost the coils until they are clean, just like it was at the factory new. Once those are cleaned of frost, you should replace the defrost heater at the bottom of those coils. Some GE's have a kit that has a heater and a defrost thermostat all in one, and some do not. Some only come with just a heater replacement. If it comes only with the heater, you must also order a defrost thermostat, which is positioned above the coils, also. They both MUST be changed.

The other thing is to make sure that the fan inside of your freezer is working properly. The fan motor, and the defrost heater assembly are very common problems. Your refrigerator will work fine if you find out frost was the problem here, because the fresh food side gets its cold from the freezer side. If it is plugged with frost, the fan can't push air through the coils to the fresh food side. Hope this helps.

May 21, 2009 | GE GSH25JFR Side by Side Refrigerator

1 Answer

FRESH FOOD SIDE OF FRIG NOT COOLING


i would take the back freezer panel off and see what kind of frost pattern your coils have.they may be frosted over and the begining of a defrost problem.

Mar 11, 2009 | GE GSH22KGM Side by Side Refrigerator

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