What to do if you get a CD or DVD stuck in your computers optical drive, and it won't eject. You can take several steps to troubleshoot stuck DVDs or CDs.
Computers are what they are, complex. Meaning, a stuck DVD could be one of several possible things. Sometimes it may be easy to fix. Sometimes, not so easy. The best thing to do is troubleshoot the problem.
Here is what you should not do:
- Stick a screwdriver, pocket knife, credit card, or any other object into the DVD drive and try to pry it open or pull the disc out. When stuff doesn't work right, I feel like tossing my computer across the room just as much as the next guy. But just don't do it. Troubleshoot first.
Method 1 - Try Ejecting from Within Windows
Navigate on over to Start > Computer. Right-click on your CD/DVD drive choose eject from the drop down menu. Sometimes you can eject the stuck disc using Windows commands.
Method 2 - Software and Drivers
The CD/DVD drive was working a week ago right? But all of a sudden it just stops. Chances are good, that you may have installed a program, application, update, driver, etc., that messed with the CD/DVD drive driver.
To troubleshoot this, try doing a system restore
. A system restore will uninstall several files and changes to your computer that were made within a certain time frame. If you have just recently upgraded your operating system, this often times cause some device drivers incompatibilities.
Another thing that you can try, is uninstalling the driver for your CD/DVD drive, and reinstalling it. To do this, you will need to make sure that you have a backup of your driver. You should be able to download it from your CD/DVD drive manufacturer's website.