Question about Gateway GT5404 PC Desktop

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Blue Screen my operating system appears to have crashed it will not respond to F8 to open in safe mode I only get a blue screen stating A problem has been detected and windows shut down to protect my computer. Technical Informaition: Stop: OXOOOOC1F5 It is a Gateway I purchased about 12 months ago. Robin Douglas

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Is this still under warranty? If not then you'll just need to buy another HDD (hard drive device) and connect that one where the old was. Re-install XP or Vista. Conact Gateway or go to the Gateway web site to see what was hardware was supported for your system.

HDD IDE/EIDE or SATA/SATA II
OS XP or Vista

After you find out the info just install the new HDD, and install the OS. I only recommend doing this since you can't even get into the Safe Mode. When everything is back up and running you can also re-attach the old drive to what is called Slave or CS (cable select) this is more automatic process. Then you'll be able to recover any data missing that you need that was on the older drive.


Posted on Jul 30, 2008

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geemarie
  • 876 Answers

SOURCE: Blue Screen

You could try turning the computer off at the switch when this happens. Sometimes it is a very temporary problem. You would need to wait a few minutes then turn it back on and restart your computer.

Posted on Aug 01, 2008

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Best thing to try before anything is to run your computer in safe mode.
Make sure the computer is off and not in sleep or in hibernate.
Power the computer on and click the F8 key till you see below image.
Image is from a Windows 7 - Most versions of windows will be the same Or similar. Screen defaults to 640 X 480 in safe-mode!
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Choose safe mode with networking. If while running your computer in safe mode and it never blue screens - Then chances are, you have a software, driver or virus issue - Most cases. If your computer continues to crash in safe mode. Your system most likely has a hardware issue. Common: Computer Memory and/or hard drive.

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try to open safe mode through F8 key

there r two solution's:
(1) Might be windows is corrupted that's why it shows blue screen before startup. Take ur data backup and reinstall ur OS.
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To solve this will require more information from you. The Blue screen is Windows way of telling you that it has a driver issue with a basic component, usually your video card. Did you recently make any hardware changes? If so please let me know what was changed.

When windows first boots, you can repeatedly press the F8 key until you see a menu giving you choices of windows booting. You need to select Safe Mode. Safe mode should allow you to at least boot without a blue screen. The blue screen could also be cause by a virus or other software.

Microsoft has a description of Safe mode here;
http://support.microsoft.com/kb/315222
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