Question about JBL CREATURE II Computer Speakers

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Europe-to-usa power supply problem?


I bought my speakers about 8 months ago, in Europe. Never had a problem using them. I recently moved back to the United States. I plugged in the speakers with an adapter, and hooked everything up. The power-on LED on the subwoofer is lit, but the leds on the satellite speakers are not. There is no sound at all from the speakers. What gives? Is this a problem with the power supply, maybe?


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  • Anonymous Jul 30, 2008



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Hello Sarah, I brought mine in Europe too and found out that they are rated for 220 VAC while in the US you will need a 110 VAC power adapter so if this is your case you need to buy a replacement.

Posted on Sep 08, 2008

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Most computer speaker system will indicate power when switched on. The on switch could be a push button type or rotary built-in to the volume control. There are however models that are automatically powered on once plug to the mains.

In instances such as this that even though plug to the mains, switched on and yet still LEDS does not light up is indicative of a power supply problem. This could be as simple as a fuse blown or worst burnt components.

Pls, first thing you need to check is if the speakers are rated the same as the local/mains voltage where your are. Example, if the speakers were bought from and meant for US, chances are that they are 120VAC; if your are currently based in Europe, then the local mains would be 220~240VAC, simply plugging in and powering would burn a fuse or a transformer or a regulator. The reverse could possibly also hold true since it will be getting about half of what it is designed to receive (unit is 240 but used in 120).

If the above does not apply to your concern or even if it does, the power supply must be checked, diagnosed and possibly would require repair. This would involve familiarity and knowledge of electronic circuitry and components, use of a DVM and a soldering iron. If you are not comfortable going through this route, perhaps your best bet would be to seek the services of an electronics technician.

Hope this be of help/idea. Pls post back how things turned up or should you need additional information.

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