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I am getting a status code of NG B4 on incoming faxes. We us the 85f model.

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Turned out not to be our problem after all.

Thanks for your quick response.

Posted on Jul 31, 2008

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I have a Toshiba Dp85F Fax machine and need to replace the toner cartridge...I do not know what model number I need to replace it with. Please advise


Ink, Toner & Accessories for DP-85F Printers, Copiers & Faxes Select from the list below Compatible or Original ink and toner cartridges that work with your DP-85F.
TOSHIBA TK-18 Compatible Black Laser Cartridge, TK-18
  • - Condition: Compatible
  • - Page Yield: 6000
  • - Color: Black
  • - Printer Technology: Laser Cartridge
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Item #: TK18-70

MSRP: $114.99

Price: $38.99
Toshiba DK-18 DP-80/DP-85 Drum Unit

  • - Condition: Compatible
  • - Page Yield: 20000
  • - Color: Black item-color-black.gif
  • - Printer Technology: Drum Unit
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Item #: DK18-70

MSRP: $114.99

Price: $39.99


Toshiba DP85F Toner Cartridge, Black
Toshiba TK18 Toner Cartridge, Toshiba TK-18 Fax Toner

$73.59


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1 Answer

I had bought Brother MFC 495CW all in one printer and connected to Vonage for Fax. I am able to dial voice phone from Printer and able to get the outgoing call and income as well.But when I try to use for...


Search the forums on Vonage's website, lots of people have your problem, me included.

First, make sure you are using only a two wire phone cord to connect the fax to the adapter

Second, turn set Compatibility to "Basic (for VoIP)" under the initial setup menu.

This "should" help, but the different phone adapters respond differently to faxing.

Dr. Bones

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Here is a link to your Toshiba DP-85F Operators Manual. Reference pages 65 through 80 to program Abbreviated Dialer Registration, One Touch Dialer Registration, and Group Number Registration.
http://209.167.114.38/dealers/opg/support/manuals/DP80F_85F.pdf

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Try installing the fax controller again, make sure to turn off fax machine, reboot computer and then after trying turning on your fax and send another document.

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Activity Report Codes


NG means "no good". it means your fax didn't go through correctly or wasn't received correctly. ie wrong number of pages etc.

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