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I dont know why it is doing this please help i wish god could bless u if u do
I have a Philips HDD1630 MP3 Player and every time i turn it on it is doing the same thing ill turn it on and it will say philips and on go gear it will freeze and never un freeze
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You have to run a Repair in the Philips Device Manager - that is the solutino to the problem. If the repair fails, your mp3 player is toast - call Philips to see if you are in-warranty.
Ok, I got it. First, dont do what I did (if anyone would) and try to take it apart, big sacrifice, low payoff. I looked up the faq on this (hdd1630) and they said to hold the power button and the vol+ button for a couple seconds, and it worked. If this doesnt help, here is the link www.p4c.philips.com/cgi-bin/dcbint/faqlist?ctn=HDD1630/17&dct=FAQ&slg=AEN&scy=US - very helpful.
Mine did the exact same thing. I called support and after having to fax my serial number info with my sales slip (I bought it six months ago--lucky I had the Circuit City email receipt), they confirmed it was still under warranty.
Basically, they said it can't be fixed. They gave me a 'ship to' address and said they'll send me a new one when the recieve the bad one.
If you act quickly, they should be able to exchange yours, too. You might want to ask if they'll pick up the return shipment. I paid just under $10 for UPS, but now wish I'd have asked. Good Luck.
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