Question about Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum

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Bissel pro heat /brushes do not turn

Brushes will not turn, is there a swith that I have to push to get them to turn? Where is it locasted?

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  • lc_jones Nov 29, 2008

    Bissel pro heat 2X no access door I take out 5 screws and the front/side plastic covers come off and I can change the belts. I replaced 1 before for same problem but there are two belts inplace and not worn or broken. one must be the pump belt but I don't know which. Is there a switch the stepon pedal activates to turn them on?

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Belt worn or hair build up can clog it from spinning. I've seen this on other models. Just remove the hair slowly. If the Belt is worn you can replace that from Bissel or any store that sells their product.


Check to ensure that the pump belt and brush belt are intact and installed according to the instructions provided in the User's Guide.

The pump belt is located under the belt access door on the side of the machine. This belt should be looped around the red pulley and the silver motor shaft.

To check the brush belt, please follow these directions:

Turn the machine OFF and unplug from the wall outlet.

Step on the handle release pedal to lay the handle down on the floor.

Remove the Tank-in-Tank and SmartMix Bottle and set them aside.

Turn the machine over to expose the brush.

Look for the red retainer plates, which hold the black brush arms in place. Remove the two Phillips head screws to access the toothed brush belt. Check to ensure the belt is intact and looped around the brush end, as well as the red pulley with the ridges.

Remove any dirt or debris from the brush assembly.
Inspect brush, brush arms, red brush arm retainers and red pulley for damage and replace parts if applicable.

Posted on Jul 30, 2008

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