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Most ipods can generally be unfrozen by doing a soft reset by holding down the menu button and the center button. You can also refer to this website which may help also. http://www.ehow.com/how_6905387_fix-ipod-nano-2nd-generation.html
First put the ipod on a flat surface such as a table. With one finger hold the center button. While holding it down press and hold down the menu button at the same time. Hold them both down together at the same time for 10 seconds. Then the apple logo should appear and it will be unfrozen.
You gotta put your installation cd into the computer and install the Sansa Media Converter. That will put all the pictures and videos on the mp3 player. To get it "unfrozen" just press and hold the power button for 15 to 20 sec.