Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Will not send faxes

Machine states line does not answer.
Single line phone works on this line.

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Make sure the phone line is plugged into the LINE jack on the fax, NOT THE PHONE JACK. The phone jack is to add a telephone to the fax. If it is connected properly, try calling your fax from a cell phone and see if it answers. If the fax answers, hang up and press the HOOK button on your fax and use the fax keypad to call your cell. If the cell rings, answer the call and listen for the fax machine tones. If you hear the fax on the cell, you may have to change your machines TRANSMIT or DIALING settings.

Posted on Aug 09, 2008

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Posted on Jan 02, 2017

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Hoe do I set up fax functions on Canon Pixma MX452


My incoming fax issue was resolved when I enabled the answering machine function on my phone. All this time my answering machine was turned off. I have yet to send a fax. My model is the Canon Pixma MX452.

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I have a new AT&T DECT6.0 single line answering machine and i'm trying to connect it to my Epson Aculaser fax ( the single phone line is phone/fax), however it's not differentiating the...


If this is a new machine, why haven't you contacted AT&T? Sounds like either it's a configuration problem in the answering machine or it's incompatible with your phone line.

Jul 17, 2011 | Epson ACULASER CX11NF All-In-One Printer

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On my activity report, under comment is states TX ECM I know the TX is transaction (I think?) what does ECM stand for


ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their
integrity.
Sufficient memory must be available in your FAX/MFC for this feature to work.ECM (Error Correction Mode) Detects errors during fax transmission and resends the page(s) that had an error.
If you have Call Waiting, RingMaster, Voice Mail, an answering machine, alarm system or any other
custom feature on a single phone line with your fax machine, it may create a problem sending or
receiving fax data.
For Example:
Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services.
However, if you subscribe to only Call Waiting or some other custom service and its signal comes
through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt
or disrupt the fax data. Brother's ECM feature should help overcome this problem. This condition
is related to the telephone system industry and is common to all devices that send and receive
information on a single, shared line with custom features. If avoiding a slight interruption is crucial
to your business, a separate line with no custom features is recommended.

Jan 20, 2011 | Brother IntelliFAX 2800 Laser Fax

1 Answer

HP j3608 Can not get fax to answer on combined phone line with fax I have set for FAX & single ring any ideas?


If you have checked the programming to make it Auto Answer and have the Ring set to one then it may not be connected to the phone line. Does it send OK? If it does not send then it may not be connected to the phone line. Check the plugs on the phone wire and the sockets on the machine and in the wall to see if the connectors are straight.

Another question, what type of phone line do you use? If you have a digital phone system your fax may not work on the line you have in the office. It requires an analog POTs (Plain Old Phone) line.

Jul 14, 2010 | HP Office Equipment & Supplies

1 Answer

Can't send a fax


Perform the following before attempting more in-depth troubleshooting:
  • Is the fax set up correctly?
  • What type of telephone line is in use?
  • Is a telephone-line splitter in use?
  • Is a surge-protection device in use?
  • Is a telephone company voice-messaging service in use?
  • Is an answering machine in use?

Jun 17, 2009 | HP LaserJet 2840 Printer

1 Answer

Need to connect phone and fax machine to one phone jack


You have the wrong adapter probably. Most common types are single line splitters and will not work like you want. They only split line one and 2 gets blocked out as they only have 2 copper connector on the plug centered to get line 1 only. If you want to use an adapter you will need a 2 line splitter like this one:http://www.trianglecables.com/tellinsplitl.html
A simpler solution is to plug your fax into your phone. On top of your phone are multiple jacks labeled L1/L2, L2 only or L2/data. Plug your phone into the wall using the L1/L2 jack then plug your fax into the L2 jack and this will work fine and still allow you use of line 2 on your phone. If you don't want to hear the ring then set your fax machine to auto answer. Hope this helps you.

Mar 29, 2009 | RCA 25201RE1 Corded Phone

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Can send but not receive faxes.


Fax machines won't work reliably on a digital phone line.

Feb 02, 2009 | Office Equipment & Supplies

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Cant recieve fax on Toshiba estudio 3511


Hello sir; For the fax line only have two single lines working in the cable one is in-coming ,another one is out-going, therefore if you can send fax and can not receive, that's means your phone cable or phone jack on the wall have problem, my sugestion, replace phone cable first, if still have problem check the phone jack on the wall.

Jan 23, 2009 | Toshiba E-Studio 3511 Color Copier

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I can send faxes, but not receive them on Canon Pixma mx310


Do you have the phone you are answering with connected through the fax machine? If you have the machine set in 'tel priority' mode, the machine will not begin receiving a fax until you press 'FAX' and the 'color' or 'black' button. Alternatively, if you have your phone connected to the 'telephone' jack on the machine (next to the 'L' jack), you can press '2' and '5' on the telephone keypad to turn the machine on in fax receive mode.

Oct 15, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

No fax reception


Send will work on any phone lines
fax machines are often set to only answer 'secondary' ring tones, double triple or higher. When the line was repaired the phone company may have dropped the special tone off your secondary fax line number, fax will not answer without that tone.
Check in the fax answer settings, what the ring tone is, specific instruction on menu settings in your user guide,
Ring your fax line, and check the tone.
If single number fax/phone, check that the fax is set to asnwer all calls then pass on non faxes

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