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It could be the fuser unit. If you open the door on the back of the printer and pull open the paper path tray you will see an orange colored roller. If this roller is wrinkled even just a little it will wrinkle the paper. I purchased fuser roller units for my 5240 and 5250 printers and replaced them myself and that corrected the problem. I got the fuser units from ebay.
Posted on Mar 03, 2009
Adjust the pressure lever for envelopes and the problem will be fixed.
Posted on May 07, 2009
I had the same problem. I switched to 24# paper and that has solved the problem. Originally, I was using 20# paper and everything was all right for the first 1000 sheets or so.
Posted on Apr 04, 2009
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Posted on Jan 02, 2017
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