Question about Palm TX Handheld

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Hard reset The solution didn't work. Is there any other ways to erase my data in this new TX?

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Check out brighthand.com. They may have the answer to your question.

Posted on Aug 17, 2008

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Need instructions to complete a hard reset


  1. Press and hold the Power (on/off) button on the front panel of your device.
  2. While holding Power, use an unfolded paper clip, or the reset tool at the tip of your stylus. Gently press and release theRESET button inside the hole on the back panel of your device. (the reset hole is on the back of the device)
  3. If you see a progress bar , keep holding the Power button.
  4. Next, the Palm Powered screen will appear. Release the Power button when you see it.
  5. You'll see a screen that asks: Erase all data? YES = "up" button NO = any other button. Press UP on your 5-way navigator to complete the hard reset.

Your device will then take you through a series of screens to calibrate the digitizer and verify the time and date.

Note: A hard reset does not delete the current date and time. It does restore other settings to the factory default.

Mar 03, 2011 | Palm TX Handheld

1 Answer

My Palm TX is not showing anything on the display. The hot sync is working. Only has Blank White screen. What is going on?


Hard reset. Hold the power button as you reset. Be careful, because it will erase everything on the pda.

Jan 28, 2010 | Palm TX Handheld

1 Answer

Iam trying to remove the owners form a second hand palmOne TX pda


You need to Perform a Hard Reset on the Handheld; 1 Press and hold the Power Button 2 While Holding the power button you need to use the stylus and press and release the reset button on the back of the palm 3 Wait until you see the Palm Logo to release the power button 4 When you see the "Erase all Data" then hit the up on the 5 way button to finish the reset, this will Erase all Data and the Username..

Oct 24, 2009 | Palm TX Handheld

1 Answer

When trying to sync, error message reads (sys 0505)(0,841).What can I do? For Palm TX handheld


Hi,
Try to perform a System Reset (see article linked below). If it works to break the loop, you should then be able to delete the offending "My Palm" software and perform a Hotsync to backup your data to your desktop.

If that doesn't break the loop, you'll have to perform another Hard Reset. Sometimes, a Hard Reset takes a couple of tries to get it right, since it's easier to do it wrong than to do it right.

This article discusses the various types of Reset for different Palm devices:

http://tinyurl.com/zlwza

Until you break the TX out of its loop, you won't be able to get the data from it.

To see the Palm OS version running on your TX, enter the Menu, select Info, then Version.


To Get Out Of A Loop:
  1. Perform a SYSTEM RESET by doing the following:
a) Press the UP Button
b) And THEN press and release the RESET Button
c) When you see the second Logo (Palm Powered) release the UP Button
d) Now check if your SYSTEM RESET worked by going to Beam Receive. If it goes back to Off even after you put it to On it means you were successful

2. Now Perform A SOFT RESET by pressing and releasing the button in the back once

  1. After a soft reset, a logo screen appears, followed shortly by a Preferences screen asking you to set time and date.

  1. If a soft reset does not break it out of the loop, you may need to try one of the other resets below.

  1. Do an INCOMPLETE HARD RESET by holding down the power (on/off) button on your device.

  1. While holding down the power button, Press and release the reset button on the back of your handheld device

  1. Keep the power button pressed and release it when the “Palm Powered” logo appears.

  1. A message will now appear warning that you are about to “Erase All Data”. And this will happen if you press UP or DOWN.

  1. Instead you press left or right to begin a soft reset, leaving your data intact.

  1. Your device will then take you through a series of screens to calibrate the digitizer and verify the time and date.
Sorry this was so long, I tried to put everything down that might help you.

Aug 03, 2009 | Palm TX Handheld

1 Answer

After a soft reset, my Palm TX becomes stuck on the "Palm Powered" screen. I have tried all of the resets, including the hard reset. The PDA does not respond to any of the resets. I can not turn the PDA...


You need to perform full reset which will erase all personal data and set everything to factory default. You need to press reset and power button to perform full reset.It will give you confirmation once you choose yes it will perform hard reset If issue persist you may disconnect and reconnect to internal battery

Aug 02, 2009 | Palm TX Handheld

1 Answer

How do I perform a hard reset?


press and hold up on the navigation key, while holding up press the reset button with your stylus, continue to hold the up button until you see "palm powered" come up on your screen.

WARNING: this will erase ALL data on your palm and restore to factory settings, so First hotsync and back up all contacts, data, and programs before doing this. Also fire up the palm desktop to make sure everything was backed up before you hard reset your device.

Jun 20, 2009 | Palm TX Handheld

2 Answers

Treo frozen with Treo logo on screen


  1. Hard reset:
  2. Press and hold the Power (on/off) button on the front panel of your device.
  3. While holding Power, use an unfolded paper clip, or the reset tool at the tip of your stylus. Gently press and release the RESET button inside the hole on the back panel of your device (where's the reset hole?).
  4. If you see a progress bar (see below), keep holding the Power button.
  5. Next, the Palm Powered screen will appear. Release the Power button when you see it.
  6. You'll see a screen that asks: Erase all data? YES = "up" button NO = any other button. Press UP on your 5-way navigator to complete the hard reset.
Warning: A hard reset will erase everything on your device. All your data will be removed, and formats, preferences and other settings are restored to their factory default settings. Don't perform a hard reset unless you've backed up your data, or you're willing to lose everything.
HotSync note:Some third-party applications change the way your device backs up data. Other third-party applications do not back up data. If you have third-party software on your device, please contact the developer to learn what components are backed up during a HotSync operation, and if HotSync conduits are altered. Any data not backed up will be lost.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 22, 2009 | Palm Treo 700p Smartphone

1 Answer

Format a palm PDA


Hi jotleyjohn

Probably the best advice on doing this comes direct from Palm. check this link out and follow the procedures they give to do a factory reset, that will erase all data.,

If you have any dramas, feel free to get back to me here.

regards
robotek

Jul 15, 2008 | Palm TX Handheld

1 Answer

WiFi Icon on Palm Tx not showing on taskbar


You should try reloading the software back into the TX. In order to do it, you will have to erase your TX memory. Make sure you back up your files first.

To erase the memory press the reset button until the reboot screen appears. Hold down on the power button until the erase memory screen appears. Select yes. Reload software from Palm CD.

Jun 05, 2008 | Palm TX Handheld

1 Answer

Software upgrade makes bluetooth unworkable


I think this can help you:

Treo 650 only


A zero out reset will regress a device that has non-volatile memory to its factory-fresh state. When done correctly, it completely rewrites your device's internal memory with zeros and ones, ensuring that any data is expunged. It should be used only if you want all information completely obliterated (example: you're selling your handheld, or you're sending it in for repair, and want to protect your privacy). Tungsten E2 note: a hard reset (above) produces the same results as a zero out reset - completely rewrites data on internal memory. No need to perform the steps below. Warning: A zero out reset will erase everything on your device. All your data will be removed, and formats, preferences and other settings are restored to their factory default settings. Don't perform a zero out reset unless you want to eradicate everyting.

spacer.gif HotSync note: Some third-party applications change the way your device backs up data. Other third-party applications do not back up data. If you have third-party software on your device, please contact the developer to learn what components are backed up during a HotSync operation, and if HotSync conduits are altered. Any data not backed up will be lost.
There are two ways to perform a zero out reset.




  1. Read through these instructions before attempting the reset. We made this method of zero out reset extremely awkward to perform, so that it would not happen by accident. You may need the help of a dextrous friend if you find it too difficult to do by yourself.
  2. Connect your device to its HotSync cable or cradle. The HotSync cable does not need to be connected to your PC, and it does not need to be connected to power.
  3. Press and hold the Power button and UP on the 5-way navigator.
  4. While continuing to hold Power and UP, press and hold the HotSync button on the HotSync cable or cradle. As you press HotSync, make sure your other finger doesn't slide to LEFT or RIGHT on the 5-way navigator; it needs to be exactly on UP during the entire process. Although you are pressing the HotSync button, a HotSync operation should not begin.
  5. While continuing to hold Power, UP and HotSync, press and release the RESET button on the back panel of your device (where's the reset hole?). This is very difficult to do with only one person; you may wish to hold the stylus in your mouth and use your hands to press Power, UP and HotSync.
  6. Release Power, UP and HotSync.
  7. If you did this reset correctly, the screen of your device will go blank, and you will not be able to turn it on. The charging LED will not light up, even if it's connected to power. It will appear to be "dead." (any other activity — such as the Palm OS logo or a rainbow-colored Boot Log screen appearing — means the reset was performed incorrectly; try again)
  8. Your device will appear "dead" for several minutes (up to 10 minutes). During this time, your device's internal memory is being reformatted. If your device doesn't appear "dead" for several minutes with the screen completely blank, the zero out reset was performed incorrectly; try again.
  9. After several minutes, your device will "wake up" and the Palm and Palm Powered logos will appear as if you had performed a hard reset. Eventually, you'll be taken to a series of screens to calibrate the touchscreen and set date & time.
    887_palmone.gif 887_poweredcircle.gif 887_touchscreen.gif
  10. If you want your handheld to remain in factory state, stop here. If you want to restore data to your device, follow the steps for recovering after a hard reset (a zero out reset is a special type of hard reset).

Quick Erase, Secure Erase
LifeDrive only When you perform a hard reset on a LifeDrive mobile manager, you will see two options on the reset screen: Quick Erase and Secure Erase. Both of these are types of hard reset. Quick Erase: Perform a Quick Erase reset for a regular hard reset, to get your device to wake up and respond again. This eliminates user information on the drive in such a way that there is no info available to anyone using the device. A Quick Erase reset takes approximately 5 minutes.
spacer.gif spacer.gif spacer.gif Secure Erase: Perform a Secure Erase reset if you are turning the device over to a new owner. A Secure Erase helps prevent your files from being restored or recompiled by a new owner who might remove the hard drive and use a drive reader to access your information. This completely deletes all user info on the drive. A Secure Erase reset takes about 30 minutes.
Note: If you use a password to protect your device, you must do a Secure Erase when you hard reset your device; the Quick Erase option does not appear on the reset screen.
  1. Slide the power switch to the right and hold it in that position.
  2. While holding the switch to the right, use the tip of the stylus (or a similar object without a sharp tip) to gently press and release the reset button on the bottom of your device.
  3. Wait for the reset screen to appear (it will say "Warning, Erase all data?"). Then release the power switch.
  4. Choose your type of reset:
    • Press Up on the 5-way navigator to perform a Quick Erase (5 minutes)
    • Press Down to perform a Secure Erase (30 minutes).
  5. During the reset process, a status screen appears with the words "Quick Erase" or "Secure Erase" and a progress bar, followed by screens showing the Palm, Palm Powered and LifeDrive logos.
  6. Then you will be prompted to tap the screen to align the digitizer and select the language you want to use on your device. A screen appears showing the Palm logo and a progress bar.
  7. When the "Welcome: Setup your device" screen appears, the hard reset is complete. Follow the onscreen instructions to set up your device.

Nov 09, 2007 | Palm Treo 650 Handheld

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