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Let me guess...you tried to install Roxio or another burner, and then it did not work, so you uninstalled it, but now your dvd drive has disappeared. You have tried to update the drivers, but you get a message showing that you have the latest driver, but alas, no dvd drive.
Use the restore point created just prior to installing the burner software and you will be fine. I have fixed 5 Acer 3680 laptops in the last two weeks with this problem. If you want to use Roxio or another burner software, go to the Acer webpage and link from them. Peace and good luck.