Webroot AntiVirus with AntiSpyware & Firewall: Windows Logo
Posted on Mar 06, 2011
Answered by a Fixya Expert

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When I turned on my computor today I get a WARNING that the application can not be executed. The file AEI.exe is infected. Please activate your anti virus sostware. [email protected]

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You have probably been hit with a rogue antivirus application. Go to www.malwarebytes.org and download malwarebytes anti malware ( it is free). You might have to restart in safe mode with networking to be able to get to it, as a lot of those block removal tool websites. Once you have managed to install it, run the removal tool. It should find a few things that it lists as a fake av trojan or rogue AV App. Make sure these are selected and click the button to fix these issues. If you aren't able to get it to install or cannot get to the internet to download it, see if you can download the installer on another computer. Hope this was helpful!

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Download AVG www.avg.com for free and run it. after you do that download malwarebytes www.malwarebytes.com and run it. both of these will protect your computer.

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Remove virus

Insert your USB drive in the appropriate USB slot in your computer.
If the Autoplay dialog box appears, select "Take No Action" and click the "OK" button.
Launch your anti-virus program, such as AVG Antivirus or Anti Malware.
Select the USB drive for the program to scan.
Click the "Start Scan" button or option.
Open the scan history for the USB drive when the scan is complete to see a list of viruses and warnings identified by the antivirus software.
If desired, select the options to "Heal All Infected Files" or "Move the Infected Files to the Virus Vault" to ensure these files are quarantined from your system.
Highlight each infected file in the scan history.
Write down the file name of each infected file identified on the USB drive.
Minimize the application's window.
Select "Run" from the Windows "Start" menu. In the Run window, type "e:/" at the command prompt to switch to your USB drive (or type the drive letter for your USB drive).
Press the Enter key.
Type "attrib -s -h -r -a *.*" at the command prompt to remove the system, hidden, read-only and archive file attributes.
Press the Enter key.
Type "del ####.+++" where "####" is the file name of the infected file and "+++" is the file extension, at the command prompt line.
Press the Enter key.
For example, "del terriblevirus.exe" will specifically delete the Terrible Virus executable file. Repeat for each infected file on your list identified in Step 4.
Close the command prompt window; that is, exit the Run utility.
Maximize the window for your anti-virus program (which is still open) and repeat Steps 2 to 7 until no virus is detected on your USB drive.
Exit the anti-virus application.

or Click start click on my computer you should see your usb drive right click then select format.
another way is to control panel administrative tools computer management disk management Right Click on your drive select format
tip

How to Reduce Spreading of Virus on the Hard Drive

<b><u>An insight in VIRUS INFECTION and VIRUS SPREADING</u></b><br /> <br /> In today's computing spreading of virus is fast and very common.<br /> Even with an up to dated antivirus software the spreading of the virus infection is fast.<br /> This is because, we are not aware of how the virus spreads in our system.<br /> Once we know how the virus infects and spreads in our system then we will definitely reduce the risk, time and money spent.<br /> <br /> <b><u>Here is a short insight about viruses:</u></b><br /> <br /> 1) Virus is a small program code enabling it to to mingle or merge with other program codes.<br /> <br /> 2) The Virus Program Code is written such that it deletes data, corrupts data, steals data send it to the maker of the code, etc.<br /> <br /> 3) The virus cannot run on its own. It has to be executed just like other exe program files. That is why the autorun.inf file is required.<br /> <br /> <b><u>Now for an insight how we get infected:</u></b><br /> <br /> 1) Thorugh the internet: Usually when we browse any web site files are downloaded from the web server to our temporary internet folder(in windows) Then our Browser software reads the files and executes them in the browser window for us to view the web site.( If you are a website Designer you would understand this for others get an insight how internet browsers work), So when we are in the internet Virus files attach themself to the downloading files and enter our system in the temporary folder, From here they are executed by our browser software or when any program accesses the temporary folder.<br /> <br /> 2) Another one is we download a lot of data from the internet, we should be careful on what we are downloading because if the data downloaded is infected with virus then we are downloading the virus to our system along with the data, Don't download the data unless you are sure you could trust the maker of the data, program,etc.<br /> <br /> 3) From other medias like Flash Drive, CD's, DVD,s,etc.:<br /> We copy a lot of data to our computer from our friends and relatives, so if the data is already infected with virus we copy the virus to our system also, when we run os use the data the virus is executed along with it.<br /> <br /> <b><u>Now for an insight how Virus Spreads:</u></b><br /> <b></b> <br /> Just like any other program code the virus code has to be executed.<br /> That is why the virus merges with other exe's which are executable and not with the data file.<br /> <br /> For eg: a file with .avi, .dat, .3gp, etc. all these files are data files they dont execute, but they are used by exe files like wmplayer.exe, winamp.exe, vlplayer.exe, etc. The .avi .dat .3gp files are data files, the wmplayer.exe, winamp.exe vlplayer.exe are program files. Thus mostly exe program file get infected with virus.<br /> <br /> Usually when our system gets infected and any antivirus program cleans our system you can notice that the windows media player or winamp player or vlc media player does'nt work because it is removed or deleted by the antivirus for virus infection but the songs or video you saved is unharmed in the harddisk.<br /> <br /> That is why the virus code hangs or merges or infects mostly exe program files, So that it is executed along with the program file.<br /> <br /> So when you run an infected windows media player to play a song the virus code is also run along with the windows media player. Thus the virus is run again and again.<br /> <br /> There are hundreds of program files in the os for doing various tasks.<br /> we are going to look into just one program which the virus uses to spread itself in our system.<br /> <br /> The Program is non other than explorer.exe in windows. This program is needed to view or browse the data files stored in the hard disk.<br /> When we double click the My Computer Icon on the desktop the explorer.exe is executed which show you a window on your screen with the hard disk drives and cd dvd drives in the windows Now you can imagine how frequently you use the explorer.exe. You use it to view any data on the computer, even our desktop uses explorer.exe. This program is executed right when windows logs us on.<br /> <br /> When this program file is infected, it keeps on executing the virus each time we use the program. by this method the virus spreads fast to every parts of the hard disk.<br /> <br /> Likely there is a method to avoid executing the virus along with the explorer.exe each time we use it.<br /> <br /> When we double click any icon or object on our windows screen we execute the default command in the right click menu. Usually it is the Run Command. for eg: when you double click word the word.exe runs, similarly when we double click the my computer icon the default right menu option is <b>Open</b> which run the explorer.exe program.<br /> <br /> Instead of using this method to view files and data in our system we could use an alternate method which is using the explorer menu option when we right click my computer or right click the windows start button or in fact the explorer option is there whenever you right click any object on the screen.<br /> <br /> By using this explorer option in the right click you get a window with two panes one to the left and one to the right. In the left pane you have the directory structure showing all the directories and folders in our hard disk and in the right pane the content of the directory or folder selected in the left pane.<br /> <br /> Thus in this process we dont execute any code or program command when viewing the data in our hard disk. because we do not execute the explorer.exe more than once.<br /> <br /> So, Imagine how we reduce the spreading of virus by using this method.<br /> <br /> Say you have a file saved in your hard disk in this location<br /> <br /> <b>C:\data\monday\20-11-2010\office\media\todaysjob.doc</b><br /> <br /> If you want to open the file with word we will double click my computer, then double click C Drive, then Double Click data folder,then double click monday folder, then double click 20-11-2010 folder, then double click till you come to the media folder then you double click the todaysjob.doc which will execute the word.exe program which reads the data in the todaysjob.doc file and displays the content as required. In this process see how many time you will execute the virus, You will run the virus Seven Times.<br /> <br /> In our Alternate method You will run the Explorer.exe only once, Then on you just navigate to the media folder then double click the todaysjob.doc file in the right panel. So you execute the virus only once. <br /> <br /> Hence you reduce the spreading of VIRUS to a great extend.<br /> <br /> Good Luck, If there are any mistake please bare with me, I am not a good writer. If you have any Question Keep Me Posted.
0helpful
1answer

How to remove the virus from my mobile memory card?

Insert your USB drive in the appropriate USB slot in your computer. If the Autoplay dialog box appears, select "Take No Action" and click the "OK" button. Launch your anti-virus program, such as AVG Antivirus or Anti Malware. Select the USB drive for the program to scan. Click the "Start Scan" button or option. Open the scan history for the USB drive when the scan is complete to see a list of viruses and warnings identified by the antivirus software. If desired, select the options to "Heal All Infected Files" or "Move the Infected Files to the Virus Vault" to ensure these files are quarantined from your system. Highlight each infected file in the scan history. Write down the file name of each infected file identified on the USB drive. Minimize the application's window. Select "Run" from the Windows "Start" menu. In the Run window, type "e:/" at the command prompt to switch to your USB drive (or type the drive letter for your USB drive). Press the Enter key. Type "attrib -s -h -r -a *.*" at the command prompt to remove the system, hidden, read-only and archive file attributes. Press the Enter key. Type "del ####.+++" where "####" is the file name of the infected file and "+++" is the file extension, at the command prompt line. Press the Enter key. For example, "del terriblevirus.exe" will specifically delete the Terrible Virus executable file. Repeat for each infected file on your list identified in Step 4. Close the command prompt window; that is, exit the Run utility. Maximize the window for your anti-virus program (which is still open) and repeat Steps 2 to 7 until no virus is detected on your USB drive. Exit the anti-virus application.
or Click start click on my computer you should see your usb drive right click then select format. another way is to control panel administrative tools computer management disk management Right Click on your drive select format
Hope this helps
0helpful
1answer

U.S.B have some virus

Insert your USB drive in the appropriate USB slot in your computer. If the Autoplay dialog box appears, select "Take No Action" and click the "OK" button. Launch your anti-virus program, such as AVG Antivirus or Anti Malware. Select the USB drive for the program to scan. Click the "Start Scan" button or option. Open the scan history for the USB drive when the scan is complete to see a list of viruses and warnings identified by the antivirus software. If desired, select the options to "Heal All Infected Files" or "Move the Infected Files to the Virus Vault" to ensure these files are quarantined from your system. Highlight each infected file in the scan history. Write down the file name of each infected file identified on the USB drive. Minimize the application's window. Select "Run" from the Windows "Start" menu. In the Run window, type "e:/" at the command prompt to switch to your USB drive (or type the drive letter for your USB drive). Press the Enter key. Type "attrib -s -h -r -a *.*" at the command prompt to remove the system, hidden, read-only and archive file attributes. Press the Enter key. Type "del ####.+++" where "####" is the file name of the infected file and "+++" is the file extension, at the command prompt line. Press the Enter key. For example, "del terriblevirus.exe" will specifically delete the Terrible Virus executable file. Repeat for each infected file on your list identified in Step 4. Close the command prompt window; that is, exit the Run utility. Maximize the window for your anti-virus program (which is still open) and repeat Steps 2 to 7 until no virus is detected on your USB drive. Exit the anti-virus application.
or Click start click on my computer you should see your usb drive right click then select format. another way is to control panel administrative tools computer management disk management right Click on your drive select format
Hope this helps http://ct.download.com/clicks?t=1141982088-ce770fd4fbc57664a08aea1a8f03b80d-bf&brand=DOWNLOAD&s=5 avg free 2012 http://majorgeeks.com/downloadget.php?id=4281&file=1&evp=dbb3b0aebe6a6a4ff18089a6489a5e62 anti malware free edition Win XP/2003/Vista/Windows7
0helpful
1answer

Virus of usb

Insert your USB drive in the appropriate USB slot in your computer.

If the Autoplay dialog box appears, select "Take No Action" and click the "OK" button.


Launch your anti-virus program, such as AVG Antivirus or Anti Malware.

Select the USB drive for the program to scan.

Click the "Start Scan" button or option.


Open the scan history for the USB drive when the scan is complete to see a list of viruses and warnings identified by the antivirus software.


If desired, select the options to "Heal All Infected Files" or "Move the Infected Files to the Virus Vault" to ensure these files are quarantined from your system.


Highlight each infected file in the scan history. Write down the file name of each infected file identified on the USB drive. Minimize the application's window.


Select "Run" from the Windows "Start" menu. In the Run window, type "e:/" at the command prompt to switch to your USB drive (or type the drive letter for your USB drive). Press the Enter key.


Type "attrib -s -h -r -a *.*" at the command prompt to remove the system, hidden, read-only and archive file attributes.

Press the Enter key.


Type "del ####.+++" where "####" is the file name of the infected file and "+++" is the file extension, at the command prompt line.

Press the Enter key.


For example, "del terriblevirus.exe" will specifically delete the Terrible Virus executable file. Repeat for each infected file on your list identified in Step 4.


Close the command prompt window; that is, exit the Run utility.


Maximize the window for your anti-virus program (which is still open) and repeat Steps 2 to 7 until no virus is detected on your USB drive.

Exit the anti-virus application.

or
Click start click on my computer you should see your usb drive right click then select format.

another way is to control panel administrative tools computer management disk management right Click on your drive select format



Hope this helps

0helpful
1answer

Fash drive virus

Insert your USB drive in the appropriate USB slot in your computer.
If the Autoplay dialog box appears, select "Take No Action" and click the "OK" button.
Launch your anti-virus program, such as AVG Antivirus or Anti Malware.
Select the USB drive for the program to scan.
Click the "Start Scan" button or option.
Open the scan history for the USB drive when the scan is complete to see a list of viruses and warnings identified by the antivirus software.
If desired, select the options to "Heal All Infected Files" or "Move the Infected Files to the Virus Vault" to ensure these files are quarantined from your system.
Highlight each infected file in the scan history.
Write down the file name of each infected file identified on the USB drive.
Minimize the application's window.
Select "Run" from the Windows "Start" menu. In the Run window, type "e:/" at the command prompt to switch to your USB drive (or type the drive letter for your USB drive).
Press the Enter key.
Type "attrib -s -h -r -a *.*" at the command prompt to remove the system, hidden, read-only and archive file attributes.
Press the Enter key.
Type "del ####.+++" where "####" is the file name of the infected file and "+++" is the file extension, at the command prompt line.
Press the Enter key.
For example, "del terriblevirus.exe" will specifically delete the Terrible Virus executable file. Repeat for each infected file on your list identified.
Close the command prompt window; that is, exit the Run utility.
Maximize the window for your anti-virus program (which is still open) and repeat Steps until no virus is detected on your USB drive.
Exit the anti-virus application.

or Click start click on my computer you should see your usb drive right click then select format.
another way is to control panel administrative tools computer management disk management Right Click on your drive select format
0helpful
2answers

Pls advise if the following processes running in my Task Manager are viruses or genuine system processes - ccSvcHst.exe; lsass.exe; explorer.exe, winlogon.exe; svchost.exe; wuauclt.exe; jqs.exe;...

ccSvcHst.exe - works to display the GUI (Graphical User Interface) of Norton products, which usually include the Norton Security Suites.
lsass.exe - Disable and remove lsass.exe Immediately. This process is most likely a virus or trojan.

Other processes are required for essential applications to work properly.

You can visit this liutilities.com and search for the process your not familiar with.


Please rate this if you find this helpful.

Thanks,
0helpful
1answer

Do not connect to the terminal server using nc120 device after installation anti-virus program?

It seem it is for your firewall of Anti-virus! You should change you anti-virus firewall profile and add all application for the nc120 terminal to it as allow.

Make sure that

you have the correct ports open on the firewall to ensure proper execution of that product when this application is re-enabled. The correct ports to have opened on your firewall software are :

TCP-Protocol: 27605 , 3581 , 3597 , 3645 and UDP-Protocol: 1283 and 3581.

When dealing with firewall applications, you may need to make sure that .exe files have proper access to the network. These .exe files include:

KMSERVC.EXE

BOOTSRV.EXE

KMMSG.EXE

KMUPDATE.EXE

KMREGWIZ.EXE

Please make sure to Permit/Grant access to these applications or your product will not work properly. For a detailed compilation of which anti-virus/firewall applications have been tested and their known problems, please contact your vendor of that product.
1helpful
1answer

Worm.win32.autorun.blw virus appear in my system i already use kesper sky, but not solved. please advise a solution. thanx

When the executable is run on the victim's machine, the worm copies itself to the following locations:
  • %Application Data%\remove.exe (Copy of itself)
  • %Application Data%\autorun.inf
Where %Application Data% = c:\Documents and Settings\All Users\Application Data
Autorun.inf has following command
Exp: [autorun]
shellExecute=remove.exe
The worm adds a Run entry in registry so that it executes itself at every startup:
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    "(Default)" = "%Application Data%\remove.exe"
Symptoms -
  • Presence of above mentioned files.
  • Presence of registry entries mentioned above.
Method of Infection Method of Infection - This worm spreads by using autorun.inf on shared drives and removable devices.
Removal - A combination of the latest DATs and the Engine will be able to detect and remove this threat. AVERT recommends users not to trust seemingly familiar or safe file icons, particularly when received via P2P clients, IRC, email or other media where users can share files.


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