Question about GE 30" Self-Cleaning Freestanding Electric Convection Range - Stainless-Steel

4 Answers

SmartSet control has malfunctioned and oven stopped working

I have a GE 30" self cleaning convection oven with SmartSet control. When I went to set the broil/grill to preheat, I waited a few minutes and then heard a loud pop. Since then the SmartSet Control display is completely lit up but not functional and the convection fan is running all the time. Because of this I am unable to use the oven. All stove top elements, outlets and lights are working fine. Is there a way to reset the SmartSet control, or would the problem be with the broil element? The model number is GRCL3700ZWW.

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  • carrickhouse Jul 30, 2008

    We have turned off the power to the stove whenever we are not using it, because the running fan is a nuisance. Would a blown broiler element cause this problem? When you say I may need to "replace some electronics, do you mean the whole circuit board or just some components?

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Hello,
Modern ranges and most wall ovens contain cooling fans that are activated when a certain internal temperature is reached. They are designed to run throughout the bake, broil and self clean. More primitive products only activate the fan during self clean. Most are set to come on round 200F internal. These fans are used to cool internal electronics and in some advanced cases (Dacor) they are used for this and also to maintain very low external surface temperatures as well. UL requires them in most cases and manufacturers like them because it adds to their mechanical integrity.

The problem is that the manufacturers use the cheapest, loudest fan. They do not care about the noise..Just Try to replace it with a good convection fan which will never be heard externally....

Try to replace it with a Service man of ur choice or Call GEs 24/7 Help Line 1-800-626-2000...Thank you...

Please post back how things turned or for further assistance..

Regards!!...

Posted on Jul 30, 2008

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Try holding down the 9 and 0 keys at the sime time for about 3-5 seconds to this will either lock or unlock the feature.It might have went into locked mode for some reason which would stop the controls frm working.

Posted on Jul 30, 2008

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I think it's time to call a trainned technician to address the isuue, there is most likely a computer main board that is the main control, it can also be a relay or other voltage control for the broiler, the fact that you heard a pop indicated a circuit burnt out under a heavy amp load. I doubt the broiler element has burned out, they don't make any noise when they fail, just don't work.

Posted on Jul 30, 2008

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The best way to reset the control is to unplug the unit from all power sources. Let is set for about 30 minutes to an hour. And then plug it back in. If you still have the same problem you are most likely going to have to replace some electronics.

CH

Posted on Jul 30, 2008

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